Client Advocate/Senior Processor - Debt Settlement -Remote

Liberty1 Financial

6h•Remote

About The Position

Liberty1 Financial is seeking experienced, dedicated and detail-oriented Client Advocate/Senior Processor to join our dynamic team. In this critical role, you will act as the primary liaison between our clients and our internal teams, ensuring a smooth and efficient processing experience from application through closing. The ideal candidate thrives in a fast-paced environment, possesses strong organizational skills, and is committed to delivering exceptional customer service. As a Client Advocate/Senior Processor, you will manage client communications, verify documentation, coordinate with underwriters and loan officers, and oversee the progression of loan files to ensure timely and accurate completion. Your expertise will help streamline processes and contribute to the overall satisfaction and success of our clients. This position offers an opportunity to grow within a reputable financial services company dedicated to supporting its employees and clients with integrity and professionalism. If you are a proactive problem-solver with excellent multitasking abilities and a passion for client advocacy, we would love to have you become an integral part of Liberty1 Financials’ success story.

Requirements

Strong sales closers with confidence and discipline
Prior experience in lending, debt restructuring, debt resolution, or similar regulated financial services
Solid understanding of compliance and consumer credit standards
Professional phone presence and clear communication skills
Self-motivated, accountable, and able to manage multiple files daily
Team oriented mindset with a drive to grow and improve
Willingness to support business needs, including occasional Saturdays as required
High school diploma or equivalent
Minimum of 2 years in a Debt settlement sales environment
Experience working from home in a phone sales capacity

Responsibilities

Conduct consultative sales conversations using approved scripting
Educate clients on unsecured loan options and debt restructuring solutions
Manage and advance sales pipelines to drive efficiency and close rates
Make outbound calls to assigned and new application leads
Perform consistent and timely follow up with prospects
Maintain accurate CRM notes, stages, and account documentation
Adhere to all company, state, and federal compliance requirements
Meet or exceed monthly, quarterly, and annual performance metrics
Operate effectively in a fast paced, high volume call environment

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Access to exclusive, high-quality leads generated through our robust marketing efforts.
Comprehensive paid training program with opportunities to earn commissions on top of training pay, hourly pay, and commissions.
Highly competitive commission structure designed to reward top performers.
Ongoing training and professional development to continually hone your skills.
Clear opportunities for career progression within our rapidly expanding organization.
No cold calling – focus on qualified leads!
Hourly pay starting at $25 per hour
Uncapped commissions
Bonus opportunities
Competitive commission structure exceeding 2 percent
Paid training with potential commissions during training
401(k)
Health insurance
Vision insurance
Paid time off
Ongoing training and advancement opportunities