Client Advisor-Part Time-Old Orchard

Tiffany & Co•Skokie, IL
•Onsite

About The Position

As a part-time Tiffany Client Advisor, you embody the Tiffany brand in every client interaction and deliver memorable, elevated experiences using the Tiffany Touch and your own personal style. You serve as an excellent communicator and brand ambassador, conveying enthusiasm for Tiffany and an entrepreneurial spirit. You build client relationships, foster a clienteling culture, and develop your own business to meet or exceed commercial targets. You deepen client loyalty and spend, support sales through repeat business, and create distinctive in-store experiences informed by client feedback. The role requires flexibility to work non-traditional hours, including days, nights, weekends, and holidays. The wage range is $20.40–$24.00.

Requirements

  • Experience in retail, luxury retail, or relevant client-related work such as hospitality.
  • Proven track record in achieving commercial results.
  • Ability to connect with clients and work with a diverse client base.
  • Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
  • Proficiency with point-of-sale (POS) systems, client tracking systems, and Microsoft Outlook/email.
  • Authorization to work in the United States or the country where the position is based.

Nice To Haves

  • College or university degree.
  • Proficiency in multiple languages.

Responsibilities

  • Build and cultivate new and existing client relationships to grow outreach business and exceed sales plans.
  • Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
  • Capture client data and generate a significant portion of sales through repeat client business.
  • Identify ways to grow business by delivering elevated client experiences during appointments.
  • Drive business through key product pillars and convert clients through curiosity and discovery.
  • Deliver memorable in-store experiences and demonstrate the Tiffany Touch during each selling ceremony.
  • Demonstrate client experience behaviors identified within the NPS program and act on client feedback and NPS performance.
  • Optimize hospitality and store amenities to create unique client experiences.
  • Connect with clients’ wardrobes and style them.
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