Client Account Manager

Hollywood Branded • Torrance, CA

2d • Hybrid

About The Position

At Hollywood Branded, we build the partnerships behind pop culture - across film and television, creators, gaming, sports, events, talent, media, digital, licensing, branded content, PR, and more. We are on the lookout for a detail-obsessed, relationship-driven team player to help take our agency to the next level. Hollywood Branded is NOT your traditional agency. We rock at building branded pop culture-driven, mutually beneficial partnerships through Product Placement, Celebrity Endorsement, and Influencer Marketing for clients all over the world. We believe content creators and brands tell better stories together, and we want to revolutionize how the world approaches building branded partnerships. We are fixated on how to do things better, and to constantly improve. Our agency culture is driven by education: by learning, by doing, and by teaching. Our core belief is that by helping grow an individual, we will grow the agency and increase in turn how impactful we can be for our clients. Hollywood Branded is on the hunt for an experienced Client Account Manager to be our next Pop Culture Rockstar! Do you love being the person clients trust to get things done right, on time, every time? Are you the type who color-codes a project timeline for fun? Then maybe you should consider joining our team! As a Client Account Manager at our Redondo Beach location reporting to a Brand Partnerships Director, you'll own the execution of client campaigns and be the day-to-day steward of the relationship, the person who makes sure every deliverable lands exactly as promised, on schedule, and to spec, ensuring that our clients trust and enjoy working with us. You'll also lead a team of Coordinators, guiding their day-to-day work and making sure they're set up for success. You'll be a confident, friendly presenter and communicator in client meetings, the first line of client communication when something needs attention, updating, or troubleshooting, and the person your Coordinators look to for direction and support. Our match is someone who has a drive for relationship building, organization and follow-through, and thrives on keeping multiple projects moving forward. This role requires a passion for pop culture (and also for office dogs!), since you'll be coordinating work across every content platform and entertainment partnership type: movies, TV shows, and celebrities included.

Requirements

• Bachelor's degree (or higher) in marketing, communications, business, or a related field
• 5+ years’ experience in the brand partnership, entertainment marketing, or influencer marketing space, ideally at an agency
• Experience managing or mentoring junior team members and are comfortable being the go-to for a small team
• Strong, confident, friendly presenter and communicator, equally comfortable in a client meeting, on a virtual call or briefing your team
• Organized and stay on top of your work without needing to be chased
• Proficiency with MS365, Outlook, Teams, HubSpot, Monday.com, Canva, Adobe Creative Cloud, and emerging AI tools (e.g., Claude, ChatGPT, etc.)
• Highly organized and detail-oriented, with the ability to manage multiple projects and priorities simultaneously

Nice To Haves

• Passion for pop culture
• Passion for office dogs
• Genuine liking for entertainment and pop culture
• Curiosity and enjoy figuring things out
• Comfortable being accountable for your work
• Communicate when things are going well and when they are not
• Like learning software, systems, AI tools, and new ways of working
• Care about doing excellent work and want room to grow
• Willing to help across the team when needed while still owning your core lane
• Ability to operate in a fast-changing environment without needing chaos to become your operating style
• Ability to eventually say: “This is my lane. I own it.”

Responsibilities

• Own the execution of client campaigns and be the day-to-day steward of the relationship.
• Ensure every deliverable lands exactly as promised, on schedule, and to spec.
• Lead a team of Coordinators, guiding their day-to-day work and making sure they're set up for success.
• Be a confident, friendly presenter and communicator in client meetings.
• Serve as the first line of client communication when something needs attention, updating, or troubleshooting.
• Be the person your Coordinators look to for direction and support.
• Coordinate work across every content platform and entertainment partnership type: movies, TV shows, and celebrities included.
• Own campaign execution from kickoff through completion, ensuring deliverables, timelines, and expectations are consistently met.
• Translate strategy set by Directors and leadership into clear, actionable plans for your team to execute against.
• Lead, direct, and support a team of Coordinators — assigning work, overseeing quality, and helping them grow.
• Nurture and build client relationships over time, so clients see HB as a true partner, not just a vendor.
• Present to clients, whether that's a status update, a campaign recap, or navigating a tough conversation.
• Own deliverable tracking across every campaign: integrations, influencer content, social posts, reporting.
• Coordinate across internal teams (creative, influencer, PR, social) to keep every workstream moving on schedule.
• Spot and flag risks to a deliverable or timeline early, and problem-solve before they become client-facing issues.
• Maintain accurate account documentation, status reports, and internal tracking tools.
• Manage budgets and invoicing details tied to client deliverables.
• Anticipate needs, solve problems independently and proactively, with an enthusiasm to contribute to team success.

Benefits

• Annual Salary Range: dependent on experience and qualifications
• Hybrid Office Schedule
• Flexible PTO
• Insurance – Medical, Dental, & Vision
• 401(k)
• Monthly phone, internet, streaming stipend
• Yearly profit-sharing bonus
• Stocked office kitchen
• The opportunity to learn, contribute, and grow with passionate pop-culture enthusiasts!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level