Client Account Manager

Hollywood Branded • Redondo Beach, CA

1d • Hybrid

About The Position

Hollywood Branded builds partnerships across film and television, creators, gaming, sports, events, talent, media, digital, licensing, branded content, PR, and more. They are looking for a detail-obsessed, relationship-driven team player to help take their agency to the next level. Hollywood Branded specializes in building branded pop culture-driven, mutually beneficial partnerships through Product Placement, Celebrity Endorsement, and Influencer Marketing for clients worldwide. They believe content creators and brands tell better stories together and aim to revolutionize how the world approaches building branded partnerships. The agency culture is driven by education: learning, doing, and teaching, with a core belief that growing individuals leads to agency growth and increased client impact. The Client Account Manager will be responsible for campaign execution, client relationship management, and leading a team of Coordinators. This role requires a passion for pop culture and coordinating work across various content platforms and entertainment partnership types.

Requirements

• Bachelor's degree (or higher) in marketing, communications, business, or a related field.
• 5+ years’ experience in the brand partnership, entertainment marketing, or influencer marketing space, ideally at an agency.
• Experience managing or mentoring junior team members and comfortable being the go-to for a small team.
• Strong, confident, friendly presenter and communicator, equally comfortable in a client meeting, on a virtual call or briefing your team.
• Organized and stay on top of work without needing to be chased.
• Willingness to grow and help Hollywood Branded grow.
• Competence to own campaign execution from kickoff through completion, ensuring deliverables, timelines, and expectations are consistently met.
• Skill at translating strategy set by Directors and leadership into clear, actionable plans for your team to execute against.
• Ability to lead, direct, and support a team of Coordinators — assigning work, overseeing quality, and helping them grow.
• Talent for nurturing and building client relationships over time, so clients see HB as a true partner, not just a vendor.
• Confidence presenting to clients, whether that's a status update, a campaign recap, or navigating a tough conversation.
• Ownership of deliverable tracking across every campaign: integrations, influencer content, social posts, reporting.
• Ability to coordinate across internal teams (creative, influencer, PR, social) to keep every workstream moving on schedule.
• Capability to spot and flag risks to a deliverable or timeline early, and problem-solve before they become client-facing issues.
• Diligence in maintaining accurate account documentation, status reports, and internal tracking tools.
• Comfort managing budgets and invoicing details tied to client deliverables.
• Stellar writing and communication skills — both clear and client-ready.
• Proficiency with MS365, Outlook, Teams, HubSpot, Monday.com, Canva, Adobe Creative Cloud, and emerging AI tools (e.g., Claude, ChatGPT, etc.).
• Highly organized and detail-oriented, with the ability to manage multiple projects and priorities simultaneously.
• Demonstrated ability to anticipate needs, solve problems independently and proactively, with an enthusiasm to contribute to team success.

Nice To Haves

• Love for entertainment and pop culture.
• Curiosity and a desire to figure things out.
• Comfort being accountable for work.
• Proactive communication about successes and challenges.
• Interest in learning software, systems, AI tools, and new ways of working.
• Care about doing excellent work and desire room to grow.
• Willingness to help across the team when needed while still owning core responsibilities.
• Ability to operate in a fast-changing environment without needing chaos to become the operating style.
• Passion for office dogs.

Responsibilities

• Own the execution of client campaigns from kickoff through completion.
• Serve as the day-to-day steward of client relationships.
• Ensure every deliverable lands exactly as promised, on schedule, and to spec.
• Lead a team of Coordinators, guiding their day-to-day work and ensuring their success.
• Act as a confident, friendly presenter and communicator in client meetings.
• Serve as the first line of client communication for attention, updates, or troubleshooting.
• Provide direction and support to Coordinators.
• Translate strategy set by Directors and leadership into clear, actionable plans for the team.
• Assign work, oversee quality, and help Coordinators grow.
• Nurture and build client relationships over time.
• Present to clients, including status updates, campaign recaps, or navigating tough conversations.
• Own deliverable tracking across every campaign: integrations, influencer content, social posts, reporting.
• Coordinate across internal teams (creative, influencer, PR, social) to keep workstreams on schedule.
• Spot and flag risks to deliverables or timelines early, and problem-solve before they become client-facing issues.
• Maintain accurate account documentation, status reports, and internal tracking tools.
• Manage budgets and invoicing details tied to client deliverables.
• Anticipate needs, solve problems independently and proactively.
• Contribute to team success.

Benefits

• Annual Salary Range: dependent on experience and qualifications
• Hybrid Office Schedule
• Flexible PTO
• Insurance – Medical, Dental, & Vision
• 401(k)
• Monthly phone, internet, streaming stipend
• Yearly profit-sharing bonus
• Stocked office kitchen
• The opportunity to learn, contribute, and grow with passionate pop-culture enthusiasts!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level