Client Access & Office Coordinator

Ryther•Seattle, WA

9d•Onsite

About The Position

Ryther is looking for a Client Access & Office Coordinator to be the welcoming first point of contact for families seeking care. This role blends the fast pace of a call center/scheduling environment with the relationship-building of front office and client acquisition work. You'll field incoming calls, greet clients and visitors, and proactively reach out to prospective clients and families to get them booked for their first appointment — turning inquiries into scheduled care.

Requirements

Phone (text/call) handling skills
De-escalation / composure with distressed people
Outbound scheduling/conversion ability
Data entry / basic computer proficiency / EHR and HIPAA
Reliable onsite attendance

Responsibilities

Be the welcoming first point of contact for families seeking care.
Field incoming calls.
Greet clients and visitors.
Proactively reach out to prospective clients and families to get them booked for their first appointment.
Turn inquiries into scheduled care.

Benefits

Medical/Dental Benefits (Premium covered up to 94% by Ryther, depending on plan, and we pay $5000.00 towards your deductible and out of pocket max)
15 Days Paid Vacation (which increases to 17 after your second year, and by 1 each year after that)
10 Sick Days (Vacation and Sick time rollover)
9 Paid Holidays, and 1 Floating Holiday
Free Medical Telehealth Appointments for you and anyone in your household (General Medical, Dermatology, Mental Health, Neck and Back Care, Nutrition, etc.)
Employee Assistance Program for you and your family through WorkLife
40% Off Aflac Supplemental Insurances (Free Aflac Identity Theft Protection)
403b Tax Deferred Retirement Plan
Life Insurance ($50,000.00)
Eligibility for federal Student Loan Forgiveness program
Monthly bonus based on number of scheduled referrals