Clerk Fire Department

City of Fairbanks•Alaska 99701, AK

About The Position

The Fairbanks Fire Department Clerk-Support position is the primary point of public contact for the Fairbanks Fire Department. This position performs various advanced clerical support functions for Fire Department Administration, the Fire Prevention division, and MIH programs. This clerical position requires an experienced person who demonstrates the ability to deal effectively and harmoniously with the public and co-workers, is capable of functioning with minimal direction, performs work in an organized and professional manner paying attention to detail, and is conscientious.

Requirements

One year work experience involving meeting and dealing with the public.
One year of general office or clerical experience, and six months’ experience with computer data input.
High school diploma or equivalent.
Possess and maintain a State of Alaska Driver’s License.
Successful applicant is required to submit a driving record and criminal history.

Nice To Haves

Knowledge of modern clerical and general office procedures including record keeping, English composition, spelling, grammar and proper sentence structure.
Ability to understand and carry out moderately complex oral and written instructions.
Ability to communicate clearly, both verbally and in writing.
Ability to keep accurate records.
Ability to prepare reports and correspondence accurately.
Ability to make decisions in accordance with department policies and practices.
Ability to compute mathematical equations accurately with reasonable speed.
Ability to deal with the public in a pleasant, tactful, and diplomatic manner; demonstrating a sincere desire to provide quality service and resolve customer’s problems in an expeditious and courteous manner.
Ability to establish and maintain effective working relations with supervisors, co-workers, public and private officials, and the general public.
Ability to work independently with little supervision.
Ability to maintain a high degree of confidentiality.
Knowledge of Microsoft Office Suite.

Responsibilities

Interact positively with the public to assist with information requests, complaints, and general questions.
Greet visitors that come to the fire station.
Answer telephones and route calls.
Schedule Public Relations events.
Process mail, department supplies, and deliveries.
Copy and distribute documents within the department and the City of Fairbanks.
Maintain paper and electronic office files including processing data entry into existing hard files and typing new records into computer system files.
Generate and track departmental billings, create purchase orders, accounts receivable work, and provide courier duties as necessary.
Assist with various payroll and accounting functions.
This position is the back up for payroll and department schedule maintenance duties and will cover for the administrative assistant as necessary.
Prepare statistical reports, graphs, and charts.
Complete inventory and equipment tracking as assigned by the Fire Chief.
Type letters, memorandums, and documents with accuracy in spelling, grammar, and punctuation.