Pet Supplies Plus Clerk

Pet Supplies Plus (Niemann Foods)•Danville, IL
•$18•Onsite

About The Position

The Pet Supplies Plus Clerk is responsible for providing excellent customer service. The PSP Clerk will process and stock product, builds displays, and processes customer’s orders in a friendly, accurate, efficient manner. This role also involves general care of animals, stocking deliveries, performing product scanning, processing customer orders, handling tender and coupons, answering phones, and maintaining store cleanliness. The position requires adherence to all store and department policies and procedures.

Requirements

  • Excellent customer service skills, friendly
  • Passionate about animals
  • High energy level
  • Ability to follow directions
  • Good organizational skills
  • Motivated
  • Some animal knowledge
  • Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Write routine reports and correspondence
  • Present information and respond to questions from customers or associates
  • Basic math concepts (addition, subtraction, division, multiplication)
  • Slip resistant shoes with closed toe and heel
  • Safety Cutter
  • Apron
  • Uniform per store policy
  • Stand
  • Use hands to finger, handle, or feel
  • Reach with hands and arms
  • Communicate with associates and customers
  • Lift and/or move up to 30 pounds
  • Walk
  • Stoop
  • Kneel
  • Crouch
  • Crawl
  • Lift and/or move up to 50 pounds
  • Climb
  • Balance
  • Lift and/or move up to 100 pounds
  • Close vision
  • Distance vision
  • Ability to adjust focus
  • Ability to distinguish colors

Nice To Haves

  • Some locations may require Power Industrial Truck Certification

Responsibilities

  • Provides excellent customer service, ensuring positive customer relations and satisfaction
  • Assists with general care of all animals
  • Assists with stocking of pet supplies deliveries and back stock, including building and filling displays
  • Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
  • Processes and is accountable for other services handled at the register.
  • Ensures proper handling of all forms of tender and coupons.
  • Performs fixed activities as assigned by Store Director.
  • Answers incoming phone calls using proper phone etiquette
  • Assists with store maintenance and cleaning on the sales floor and backroom.
  • Follows all store and department policies and procedures.
  • Other duties as assigned

Benefits

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Life Insurance
  • Voluntary Benefits
  • Paid Time Off
  • Retirement Plans
  • Employee Assistance Program
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