Clerk

JUNIPER HEALTH INC•Beattyville, KY

4d•Hybrid

About The Position

This position will be located in Elliott County, but float to Morgan and Menifee Counties, as needed. Travel is required. The clerk greets patients and clients, collects appropriate data from patients for both registration and limited health care purposes, answers incoming calls, schedules patient appointments, and directs tasks, information, and pertinent patient details to the appropriate personnel. All Juniper Health employees will adhere to the Patient Center Medical Home (PCMH) model and work to ensure that patients of all ages receive comprehensive, coordinated and patient-centered “whole patient” care. The employee will maintain confidentiality at all times.

Requirements

High School Graduate or General Education Degree (GED): Required
Zero to two years of experience in a medical field or in a related/customer service area is required.
Computer data entry, basic computer operating skills, Excel, Word, and EMR (Electronic Medical Record) preferred
Excellent communication skills, accuracy

Nice To Haves

EMR (Electronic Medical Record) preferred

Responsibilities

Registers patients which include obtaining/verifying correct mailing address, phone number, social security number, and correct insurance information in a timely manner.
Checks and verifies insurance at time of registration.
Answers incoming calls, determines purpose of callers and forwards to the appropriate personnel or department.
Takes and delivers messages or transfers calls to the appropriate personnel using patient message, refill request or methods determined necessary within current practice management system.
Explains registration forms/update sheets to patients and answers any concerns or questions they may have.
Offers and explains Juniper Health’s Sliding Fee Scale (SFS) policy to patients and obtains criteria required to meet SFS qualifications.
Answers questions about organization and provides callers with address, directions, and other information.
Monitors visitor access and directs to the appropriate place.
Schedules patient appointments.
Performs duties such as filing, photocopying and preparing patient charts.
Prepares and/or co-signs daily financial logs/deposits.
Maintains copy machines: copies and routes copies as appropriate.
Adheres to business ethics, compliance and HIPPA standards as set in corporate policies.
Other duties as assigned.