Clerk
Norfolk Iron & Metal•Norfolk, NE
About The Position
As a Service Clerk, you will be responsible for accuracy, communication, and follow-through across shipping, receiving, and billing processes.
Requirements
- Strong attention to detail and accuracy
- Ability to communicate clearly and professionally with multiple teams
- Basic computer and data entry skills
- A positive, team-first attitude and willingness to learn
- Flexibility to support different shifts or tasks as directed
Responsibilities
- Verify that packing lists are accurate and complete, including heat numbers, tag numbers, and piece counts
- Review documentation for discrepancies and communicate findings with the warehouse supervisor and sales team
- Invoice customers accurately and timely for materials shipped
- Enter and maintain data in the Metalware system, including billing, credit/debit memos, and returns
- Assist with the receiving process, ensuring paperwork from drivers or railcars matches office documentation
- Verify receiving reports and stock transfer forms, resolving discrepancies with warehouse personnel
- Communicate returns promptly to ensure proper material handling and system updates
- Initiate and complete customer problem reports, helping identify opportunities for process improvement
- Support other shifts or duties as needed, based on operational needs
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
