Clerk, Operations Office / WED /OB

ID Logistics US•West Jordan, UT

About The Position

The window associate works in a fast-paced environment and is essential to operational success. The role works closely with customers and on-site management to manage shipping and receiving, billing, and invoicing. It requires organizational skills and the ability to multitask efficiently and in a timely manner.

Requirements

  • High school diploma or GED, or an equivalent combination of experience and education.
  • Three months of verifiable customer service experience.
  • Strong written and verbal communication skills.
  • Outstanding computer and data entry skills.
  • Ability to effectively multitask.

Responsibilities

  • Provide customer service assistance and manage incoming calls.
  • Compare identifying information and count, weigh, or measure incoming and outgoing shipments to verify details against bills of lading, invoices, orders, or other records.
  • Set daily delivery appointments.
  • Process incoming deliveries.
  • Process completed loads.
  • Resolve shipping and receiving issues with internal staff.
  • File paperwork daily.
  • Follow corporate and site-specific Good Manufacturing Practices and report observed noncompliance.
  • Observe company safety rules and assist in their enforcement as appropriate.
  • Perform other duties as assigned.
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