CLERK V - ACHN - GENERAL MEDICINE CLINIC

Cook County • Chicago, IL

2d • Onsite

About The Position

Under general supervision, performs a variety of clerical functions requiring discretion and independent judgment. These include patient registration, scheduling, and filing. Answers all calls and directs them to appropriate department. Contacts patients for follow up as needed. May act as lead worker, all duties are performed in a highly confidential manner.

Requirements

• High school diploma or G.E.D. certificate is required (must provide proof at time of interview)
• Two (2) years of clerical experience within a healthcare or customer service setting is required
• Ability to lift ten (10) pounds
• Ability to sit, stand and bend for periods of time

Nice To Haves

• Knowledge of patient registration database system is preferred
• Hospital registration experience is preferred
• Bilingual is preferred

Responsibilities

• Provides customer service to the patients, family, and significant other
• Verifies patient information and registers patient in Electronic Medical Records (EMR)
• Schedules patient appointment in EMR
• Assists patient with using patient portal
• Distributes information to patients as directed by clinical providers
• Assists patients with transportation needs and makes follow-up call, as needed
• Participates in health center or departmental meetings
• Copies and/or scans documents, as needed
• Answers calls and routes them appropriately
• Sorts and distributes mail
• Prints and distributes depart/discharge documents
• Performs other duties as assigned

Benefits

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan
• Deferred Compensation Program
• Paid Holidays, Vacation, and Sick Time
• Public Service Loan Forgiveness Program (PSLF)
• 100% Tuition Reimbursement for nursing-related programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED