SSD - Clerk V

Circuit Court of Cook County, Illinois • Cook County, MN

8d • $48,837 - $48,837 • Onsite

About The Position

The Social Service Department of the Circuit Court of Cook County is seeking a Clerk V. This position is part of the Clerical Division and falls under Grade 11, with a salary of $48,837. The role is unionized with AFSCME 3696 and reports to a Support Staff Supervisor / Regional Manager.

Requirements

• High School graduate or G.E.D. equivalent.
• Knowledge of Microsoft Word and Excel programs, including ability to create documents and spreadsheets, and accurate typing skills (45 wpm).
• Willingness to learn department’s case management system (PROMIS/cFive), which is utilized to enter case-related data
• Possess strong language mechanics – grammar, sentence structure, and spelling, proofreading skills.
• Attentiveness to detail and sensitivity to issues of confidentiality and professionalism.
• Possess excellent filing and organizational skills.
• Demonstrates stability under pressure or opposition.
• Ability to perform a variety of tasks, often changing assignments on short notice.
• Ability to professionally work and interact with staff, the public, and defendants/probationers.

Responsibilities

• Input data into the case management system, including the creation of new cases, information obtained from history sheets and files, warrant information, case dispositions, violations, petition information, and closing cases.
• Perform record checks on clients, including determining aliases used.
• Print, mail, and/or deliver case materials as appropriate.
• Answer, screen, and forward incoming calls; take and deliver messages.
• Schedule and prepare appointments for clients utilizing Outlook calendar.
• Maintain daily attendance logs regarding client appointments at the office.
• Act as backup for the front desk receptionist.
• Process, sort, and deliver incoming and outgoing mail/packages.
• Proofread data to ensure accuracy and high-quality work product.
• Provide backup for other support staff on an as-needed basis.
• Assist in the Records Room when needed, including filing and boxing closed case files.
• Perform all other duties as assigned.

Benefits

• Pre-employment drug screening
• Criminal background check
• Information concerning the benefits for this position can be found at the Circuit Court of Cook County Employment Opportunities Page.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED