Clerk-S&R

OSI Careers•Chicago, IL

About The Position

This individual-contributor role processes documents required for shipping finished goods and receiving raw materials according to established procedures. The position prepares outbound products for pickup, verifies and records inbound deliveries, responds to customer inquiries, investigates routine shipping and inventory issues, and performs clerical tasks. The Clerk-S&R follows organizational, safety, and Good Manufacturing Practices requirements and maintains a clean, organized work area. The role has no direct reports.

Requirements

High school diploma or equivalent work experience is required.
0–1 years of experience in a related field is preferred.
One year of manufacturing or equivalent experience.
Excellent proficiency in Microsoft Office Suite products.
Ability to read and understand shipping and receiving documents.
Ability to enter data into established computer programs, create simple word-processing and spreadsheet documents, correspond by email, and perform related computer-based activities.
Ability to communicate courteously, clearly, and effectively with coworkers, supervisors, customers, and truck drivers.

Nice To Haves

Knowledge of SAP.
Bilingual ability.

Responsibilities

Prepare work orders, bills of lading, shipping orders, and other documents; enter shipment information such as weight, charges, space availability, damages, and discrepancies into the computer system.
Prepare outbound products with appropriate seals and labels, and stage them for pickup using equipment such as scales, postage meters, hand tools, power tools, and hand trucks.
Receive inbound deliveries by reviewing contents, order records, manifests, and invoices for accuracy; record receipts in the computer system and arrange storage according to established procedures.
Respond to customer inquiries courteously, accurately, and promptly.
Investigate issues including shipping problems, inventory levels, and costs; refer complex issues to the next higher level.
Perform routine clerical tasks such as filing, sorting, printing, copying, and faxing.
Comply with organizational rules, employment policies, safety procedures, and Good Manufacturing Practices.
Understand and follow appropriate safety procedures, including completing training and using protective equipment as applicable.
Maintain a clean and organized work area.
Perform other duties as assigned.