Clerk-S&R

OSI Group•Chicago, IL

About The Position

This individual-contributor role processes documents required for shipping finished goods and receiving raw materials in accordance with established procedures. The position has no direct reports and performs shipping, receiving, customer service, and routine clerical work while following organizational policies, safety procedures, and Good Manufacturing Practices. Work is generally performed in a business professional office environment with standard office equipment. Conditions are typical of an office environment, and domestic travel is not required. The role requires continuous lifting of up to 15 pounds, bending, squatting, pushing, pulling, stretching and reaching, use of hands or fingers, and standing or walking on concrete flooring for the duration of work hours.

Requirements

  • High school diploma and/or equivalent work experience is required.
  • One year of manufacturing or equivalent experience.
  • Ability to read and understand shipping and receiving documents.
  • Excellent proficiency in all Microsoft Office Suite products.
  • Ability to enter data into established computer programs, create simple word-processing and spreadsheet documents, correspond by email, and perform related computer-based activities.
  • Ability to communicate courteously, clearly, and effectively with co-workers, supervisors, customers, and truck drivers.
  • Ability to perform continuous lifting up to 15 pounds, bending, squatting, pushing, pulling, stretching and reaching, and to stand or walk for the duration of work hours.
  • 0–1 years of experience in a related field is preferred.

Nice To Haves

  • SAP knowledge.
  • Bilingual ability.

Responsibilities

  • Prepare work orders, bills of lading, shipping orders, and other documents to route materials and record shipment data in the computer system.
  • Prepare outbound products with appropriate seals and labels, and stage them for pickup using equipment such as scales, postage meters, hand tools, power tools, and hand trucks.
  • Receive inbound deliveries by reviewing contents, order records, manifests, and invoices; verify shipment accuracy, record receipts in the computer system, and arrange storage according to established procedures.
  • Respond courteously, accurately, and promptly to customer inquiries; investigate issues involving shipping, inventory levels, and costs, and refer complex issues to the next higher level.
  • Perform routine clerical tasks, including filing, sorting, printing, copying, and faxing.
  • Comply with organizational rules, work rules, employment policies, safety procedures, and Good Manufacturing Practices.
  • Understand and practice appropriate safety procedures through education, training, use of protective equipment as applicable, and compliance with safety policies, regulations, standards, and laws.
  • Maintain a clean and organized work area.
  • Perform other duties as assigned.
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