Clerk-Lab Assistant - Part-time

Norman Regional Health System•Norman, OK

About The Position

The Clerk-Lab Assistant supports laboratory outreach and laboratory operations. The role performs admission interviews at Laboratory Outreach Service Centers or uses information provided by outreach clients during specimen collection or pickup. It ensures Medicare, insurance, and managed care requirements are met before registration, responds to patient inquiries, and serves as a resource for laboratory information. The position also collects blood and other specimens, performs outpatient diagnostic electrocardiograms and Therapeutic INR quality-control and testing procedures, and processes urine specimens. The employee follows established procedures, time frames, and safety requirements; maintains current knowledge of insurance regulations and Medicare requirements; orders and maintains supplies at PAR level; assists in the laboratory area; and uses proper phone etiquette. This is a part-time, day-shift position. Compensation is $16.72–$27.30 per hour, depending on previous work experience.

Requirements

High school education or equivalent GED.
Some knowledge of medical terminology.
Skill in using computers, including word processing.
Three months of customer service experience; phlebotomy experience may substitute for customer service experience.
Phlebotomy experience, defined as three months of phlebotomy experience, a Clinical Phlebotomy certificate, or six months of experience in a medical field providing patient care that includes drawing blood.
A Phlebotomy Certificate must include at least 32 hours of clinical rotation.
Requirements may be met by an equivalent combination of education and experience.
Basic Life Support (BLS) training or retraining is required during orientation before providing patient care, and current BLS must be maintained through retraining for the duration of employment.
For outreach employees hired into department #40110, a valid Oklahoma State driver’s license with fewer than three points on the driving record is required.
Motor vehicle record must meet NRHS MVR policy criteria, or Defensive Driving must be completed.

Nice To Haves

One year of experience in a medical setting.

Responsibilities

Perform admission interviews at Laboratory Outreach Service Centers or use information provided by outreach clients at specimen collection or pickup.
Ensure Medicare, insurance, and managed care requirements are met before registration.
Respond to inquiries regarding patients.
Obtain blood specimens on or off site according to established procedures, time frames, and safety requirements.
Obtain specimens requiring special collection procedures according to established procedures, time frames, and safety requirements.
Perform diagnostic electrocardiograms on outpatients and Therapeutic INR quality-control and testing procedures.
Collect and process urine specimens.
Collect specimens other than blood or urine.
Assist in the laboratory area.
Act as a resource for laboratory information.
Maintain up-to-date knowledge of insurance regulations and Medicare requirements.
Order and maintain supplies at PAR level.
Use proper phone etiquette.