Lab Assistant - part-time

Prevea Health•Green Bay, WI

About The Position

The Lab Assistant supports laboratory operations by performing phlebotomy, maintaining laboratory equipment, processing specimens, performing tests and quality control, and following laboratory safety protocols. This position reports to the lab leader and is part-time, 20 hours per week, with part-time benefit eligibility. The role includes collecting blood from adult, neonatal, and pediatric patients; checking in patients and processing test orders in Epic and the Laboratory Information System; instructing patients on bodily-fluid collection procedures; and preparing, cleaning, and maintaining equipment. The assistant also handles supplies, telephone calls, logs, files, inventories, and laboratory information system order entry.

Requirements

High school diploma and/or GED.
CPR/Basic Life Support for Healthcare Providers certification from an approved program.
Ability to become and maintain proficiency in computer systems.
Excellent communication skills with internal and external laboratory customers, communicating professionally and supporting a comfortable patient experience.
Ability to establish and maintain effective working relationships.
Ability to work under pressure while maintaining a high level of accuracy.
Ability to follow detailed instructions, prioritize tasks appropriately, and use strong problem-solving skills.
Ability to learn and interpret state and federal laws and regulations and stay updated with federal regulatory changes.
Knowledge of routine specimen containers and minimum specimen collection volumes.
Ability to answer telephone calls pleasantly, promptly, and helpfully.

Responsibilities

Perform venipuncture and capillary puncture on adult, neonatal, and pediatric patients according to established protocols.
Identify and label specimens and assist patients before, during, and after specimen collection.
Check in patients, verify information, and process test orders in Epic and the Laboratory Information System according to laboratory protocol.
Instruct patients on urine, stool, and other bodily-fluid collection procedures and testing requirements.
Obtain and process urine specimens for drug screening.
Prepare equipment for blood collection, clean and maintain equipment, inventory and reorder supplies, and stock supplies.
Answer telephones, maintain logs, create files, maintain supply inventories, and enter orders in the laboratory information system.
Perform tests and quality control and follow laboratory safety protocols.