0000003627.CLERK III.DISTRICT CLERK CIVIL SECTION

Dallas County • Dallas, TX

8h • $19 - $23

About The Position

The Clerk III performs complex clerical support tasks in the District Clerk Civil Section. Duties may include processing documents, drafting routine correspondence, resolving questions and problems, providing information, researching files and records, and assisting with training Level I and Level II clerks. The position works within a well-defined framework of policies and procedures, under minimum supervision.

Requirements

• Graduation from an accredited high school or GED program.
• Three years of job-related experience, or 45 hours of college, or a combination of the two.
• Ability to type 35 words per minute or 70 keystrokes per minute.
• Knowledge of computer applications and standard word-processing software.
• Must take and pass at least one skills test, determined by the Elected Official or Department Head based on the position and department’s operational needs. Testing may include 10-key, coding, data entry, filing, grammar, math, MS Excel, MS Word, proofreading, spelling, sorting, or timed typing.
• Ability to understand and follow written and verbal instructions, organize and process work, and establish and maintain effective working relationships and excellent customer service with County employees and the general public.

Nice To Haves

• Experience in a customer service environment.

Responsibilities

• Resolves problems and responds to inquiries from Level I and Level II clerks, customers, and other entities.
• Reviews, validates, and processes complex documents, data, reports, and other materials requiring specialized knowledge.
• Collects, inputs, and reconciles data, funds, or inventories, and prepares appropriate reports.
• Uses department-specific and county-wide specialized and general computer systems for data access, input, retrieval, purchasing, inventory, and related tasks.
• May assist the supervisor with staff training and quality control to ensure compliance with policies and procedures.
• Maintains files and records and releases information in accordance with County policies and procedures while maintaining confidentiality.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED