Clerk III (Health Information Management)-Downtown Campus

UIOWA•Iowa City, IA

6d•Onsite

About The Position

The Department of Health Information Management at the University of Iowa Health Care is seeking a full-time Clerk III at the Medical Center Downtown, Iowa City, Iowa. This position will be responsible for medical record activities with primary duties to include retrieval of documents, scanning and/or importing of clinical documents into the electronic medical record (EMR), analysis of medical record documentation completion, assist with resolution of data integrity problems with the EMR and assist with birth certificate processing. This position supports the Medical Center Downtown facility, patients, and families related to all medical record activities. This position location is Iowa City, IA and requires on-site presence. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. University of Iowa Health Care is recognized as one of the best hospitals in the United States and is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

Requirements

Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.
Medical terminology knowledge
Public contact/customer service experience

Nice To Haves

Experience working with medical records and health information
Electronic medical record experience
Knowledge and experience with analysis of medical record documentation
Working knowledge and understanding of medical terminology
Working experience with high volume public contact
Ability to type/utilize keyboard proficiency
Excellent composition and communications skills
Ability to provide customer service professionally and respectfully
Ability to operate common office equipment to include copy machine, computer, facsimile machine, desktop scanner, and printer
Knowledge and experience with Microsoft Office software (Outlook, Teams, Word, Excel)
Knowledge and experience with Zoom
Working knowledge of Epic
Knowledge and experience with Epic Clinical Documentation System
Knowledge and experience with Epic Chart Deficiency Tracking System
Knowledge of UI Health Care hospital policies and guidelines
RHIA or RHIT credential

Responsibilities

Retrieval of medical record documentation from various locations within the facility.
Review, organize, and prepare internal and external patient documentation to be scanned or uploaded into electronic medical record (EMR).
Communicate appropriately with clinical departments regarding medical records received and uploaded.
Scan or upload medical record documentation into EMR.
Perform quality review of scanned documents.
Perform qualitative analysis of medical records to ensure documentation completion.
Assist with resolution of data integrity problems with the EMR.
Assist new mothers with completion of birth certificate information. Collects fees for birth certificate registration and submits information to Iowa Department of Public Health.
Greet patients (new mothers) and visitors in a prompt, courteous, and helpful manner.
Maintains the confidentiality of patient information including computerized data.
Exhibits behavior expected of a HIM staff member.
Performs other projects and tasks as assigned.