Clerk II

MyMichigan HealthMidland, MI
Onsite

About The Position

This position assumes responsibility for working together as a team to by performing analysis tasks, birth certificate completions, the merging of medical record numbers, release of information and diagnostic verification as assigned. The role also involves chart prep, quality checking, scanning, validation, and answering phones while working with internal and external customers. Additional duties include covering other clerical and Clerk 1 duties as needed, maintaining departmental customer relations, and working with non-clerical health information staff.

Requirements

  • Fingerprinting
  • High school diploma or GED is required
  • Interpersonal skills needed to communicate successfully with individuals, with groups, on the phone, in writing, and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.
  • Competency in Microsoft® Windows.
  • Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
  • Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
  • Sedentary Physical Demand Level. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.

Nice To Haves

  • An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Responsibilities

  • Performing analysis tasks, birth certificate completions, the merging of medical record numbers, release of information and diagnostic verification as assigned.
  • Chart prep, Quality Checking, scanning and validation.
  • Answering phone and working with internal and external customers.
  • Chart prepping, scanning, QC and Validation.
  • Covering other areas of the clerical and Clerk 1 duties as needed.
  • Maintains departmental customer relation will all customers such as patients, physicians, other health care professional, general public and MyMichigan Health affiliates.
  • Works with non-clerical (coders, transcriptions, charge capture analysis, mpi coordinator) health information staff in the course of their daily duties.
  • All other duties as assigned.
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