Clerk II
About The Position
The successful incumbent will be working as a member of the diabetes clerical team and will be rotating between various clerical stations with specific responsibilities. Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always! At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do. We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve. Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.
Requirements
- College diploma in office administration required or minimum of 2 years equivalent related clerical experience in a healthcare setting will be considered
- 30 WPM typing speed required
- Medical terminology certificate required
- Required proficiency using Microsoft Office, Novari, Meditech Community-Wide Scheduling, Registration and Patient Care System
- Able to prioritize workload and complete responsibilities in an environment with many interruptions
- Able to function both independently and as a team player in a busy environment
- Demonstrated commitment to patient-centred care
- Excellent critical thinking skills
- Excellent interpersonal and organizational skills
- Excellent verbal and written communication skills
- Excellent customer service skills
- Able to diplomatically respond to inquiries from staff, volunteers, patients, family members and members of the general public
- Satisfactory employment and attendance record
- Must be physically able to perform the job: prolonged periods of time sitting; standing; walking; and pushing and pulling variety of wheeled equipment.
Responsibilities
- Patient reception
- Meditech pre-registration and registration
- Scanning of chart information and referral information into the EMR
- eReferral Management, Order Entry and booking
- Schedule/reschedule of patient appointments
- Support physicians, staff, patients and visitors with day-to-day operations
- Statistical collection – referral
- Answer telephone inquiries
- Rebooking for staff absences and other reasons
- Order supplies
- Faxing
- Supporting remotes sites with attendance sheets and other requests
- Other general office duties
Benefits
- Accommodations for applicants with disabilities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
