Clerk, Diagnostic Imaging
About The Position
At STEGH, we are committed to providing exceptional patient care and improving the health of our community. Our Hospital is a dynamic environment where teamwork and compassion are at the forefront of everything we do. Reporting to the Manager of Diagnostic Imaging and the Supervisor of Diagnostic Imaging Clerks, the incumbent is responsible for providing reception and clerical support services within the department. This position is responsible for greeting and registering patients, booking tests/procedures, answering phones and inquiries, retrieving, and distributing files, distributing and/or filling reports and other general clerical duties as required. The clerk uses a multi-line phone system, providing information and assistance, ensuring the efficient operation of the registration area. The Clerk pulls and prepares patient requisitions providing information regarding modality questions around preps and other helpful details, ensuring that all requisitions are accurate and present for all patient appointments. Main duties will be to register patients at our main registration desk, answer phones, and book general X-rays, BMD, and Gastric studies.
Requirements
- Medical Office/Health Care Office Administration Certificate from an accredited post-secondary educational institution
- Minimum of two (2) years' experience in a Diagnostic Imaging Department with a strong background/knowledge of general X-ray, gastric and BMD
- Demonstrated effective communication skills including but not limited to professional conversations, telephone etiquette, compassionate listening and utilizing critical thinking skills
- Proven ability to work with minimal supervision, utilizing effective organizational skills in a high volume, fast-paced, ever-changing environment
- Knowledge of medical terminology
- Excellent performance record in alignment with STEGH’s Mission, Vision, and Values
- Demonstrated ability to attend work on a regular basis
Nice To Haves
- Crisis Intervention Training
- Crucial Conversations Training
- Experience with other Diagnostic Imaging modalities
Responsibilities
- Greeting and registering patients
- Booking tests/procedures
- Answering phones and inquiries
- Retrieving and distributing files
- Distributing and/or filling reports
- Performing general clerical duties
- Using a multi-line phone system
- Providing information and assistance
- Ensuring efficient operation of the registration area
- Pulling and preparing patient requisitions
- Providing information regarding modality questions around preps and other helpful details
- Ensuring all requisitions are accurate and present for all patient appointments
- Registering patients at the main registration desk
- Answering phones
- Booking general X-rays, BMD, and Gastric studies
Benefits
- Health Care of Ontario Pension Plan (HOOPP)
- Full Time Status: Paid vacation and a comprehensive benefits plan
- Part Time Status: Percentage of earnings in lieu of vacation/benefits
- Training and development opportunities
- Access to our Health and Wellness 360 Program including an onsite social worker
- Yoga, stretching, mindfulness sessions, and much more!
- Access to a walking track, exercise circuits and the hospital gym
- An opportunity to contribute to a compassionate, diverse, and talented workplace
- Be a part of a team environment where ideas for continuous improvement are encouraged and heard
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
