Clerk Coordinator-X-Ray | Radiology

Singing River Health System•Ocean Springs, MS

11d•Onsite

About The Position

The Clerk Coordinator is the first point of contact in the Radiology department and must ensure a pleasant experience for both patients and visitors. The Clerk Coordinator minimizes medical risk to the patient and minimizes liability by correctly identifying the patient with the appropriate identification band and patient labels; and, verifying orders for the correct procedure being done. The Clerk Coordinator is responsible for the clerical functions of the department, to include but not limited to: answering phones, transferring calls, taking messages and scheduling appointments and tests as needed. The Clerk Coordinator processes and coordinates requests, prints, scans, faxes, and distributes documents when and where needed; and, copies images to CD's and releases the records as requested by following the Release of Information policy. The Clerk Coordinator maintains continuous contact with the public, patients, other hospital personnel, and the medical staff, always carrying out the responsibilities of the position with professionalism. Expectation is for all performed duties to be in accordance with Singing River Health System procedures and policies, accreditation organization, and governing guidance and publications for health care employees.

Requirements

High school graduate or equivalent required
Clerical and customer service experience preferred
Medical terminology is preferred
Proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.)
Intermediate knowledge of MS Outlook, Word, and Excel
Basic understanding of medical terminology
Ability to function independently, adapt to workload demands, set priorities, and understand and set goals
Valid driver license as job requires traveling throughout the SRHS service area – with the employee providing his/her own transportation

Responsibilities

Answering phones, transferring calls, taking messages
Scheduling appointments and tests
Processing and coordinating requests
Printing, scanning, faxing, and distributing documents
Copying images to CD's
Releasing records as requested by following the Release of Information policy
Minimizing medical risk to the patient and minimizing liability by correctly identifying the patient with the appropriate identification band and patient labels
Verifying orders for the correct procedure being done