11700B - Clerk, Administration

Bakemark•Saratoga Springs, NY

9d•Onsite

About The Position

Under direct supervision, this role is responsible for processing Lot Coding for all sales items shipping out daily. This involves communicating with the Shipping supervisor to provide required item Lot information on all incoming orders ready for shipping, and with BAKEMARK affiliates as assigned. The position also includes downloading PSP orders into the NDS system after review and correction of the ROE Edit List, manually entering orders when necessary, reviewing and correcting the Order File Status Report, and transferring order files for routing. Additionally, the role involves notifying customers or sales reps of customer item “outs”, ensuring COAs and Spec Sheets are provided to customers, answering the telephone and directing calls, assisting with receiving scheduling, and communicating with the Receiving Supervisor. The position requires researching customer, Sales Rep, and BAKEMARK Affiliate inquiries, backing up the Will-Call position and other positions as directed by the Supervisor, supporting and assisting warehouse staff as needed, and filing documents. The Clerk will also assist the Shipping Supervisor and Operations Manager with back-office duties. The role emphasizes treating all customers with dignity and respect and adhering to all company policies, procedures, and safety rules. Other duties may be assigned to meet company goals.

Requirements

Processing Lot Coding for sales items.
Communicating Lot information.
Downloading PSP orders into NDS system.
Reviewing and correcting ROE Edit List.
Manually entering orders.
Reviewing and correcting Order File Status Report.
Transferring order files.
Notifying customers of item "outs".
Providing COAs and Spec Sheets.
Answering and directing telephone calls.
Assisting with receiving scheduling.
Researching inquiries.
Backing up other positions.
Supporting warehouse staff.
Filing documents.
Assisting with back-office duties.
Treating customers with dignity and respect.
Adhering to company policies, procedures, and safety rules.

Nice To Haves

Split shift hours: starting time 12:00 Noon - 8:30 pm, or until orders are completed for shipping.
OT hours are required for this position as needed.

Responsibilities

Process Lot Coding for all sales items shipping out daily.
Communicate Lot information to Shipping supervisor and BAKEMARK affiliates.
Download PSP orders into NDS system after review and correction of ROE Edit List.
Manually enter orders into NDS or PSP system when necessary.
Review and correct Order File Status Report.
Transfer order file for routing.
Notify customers or sales reps of customer item “outs”.
Ensure COAs and Spec Sheets are provided to Customers as necessary.
Answer telephone and direct calls to appropriate person.
Assist with receiving scheduling and communicate to Receiving Supervisor.
Research customer, Sales Rep and BAKEMARK Affiliate inquiries.
Back up to Will-Call and other positions as directed by Supervisor.
Support and assist warehouse staff as needed.
File documents as directed.
Assist Shipping Supervisor and Operations Manager with back-office duties.
Treat all customers both external and internal with dignity and respect.
Adhere to all company policies, procedures and safety rules.