Clerk Iii.County Clerk-Administration

Dallas County • Dallas, TX

1d • Onsite

About The Position

Performs a variety of complex support tasks which may include: processing a variety of documents; drafting routine correspondence; resolving questions and problems; providing information; researching files and records; and assisting with the training of Level I and Level II clerks. Works within a well-defined framework of policies and procedures, under minimum supervision.

Requirements

• Graduation from an accredited high school/GED program.
• Three (3) years job related experience or 45 hours of college or a combination of the two.
• Ability to type 35 wpm or 70 kspm, with knowledge of computer applications and standard word processing software.
• Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships and excellent customer service with other County employees and the general public.

Nice To Haves

• Experience in a customer service environment a plus.

Responsibilities

• Resolves problems/issues and responds to inquiries from Level I/II clerks, customers, and other entities.
• Reviews, validates and processes a variety of complex documents, data, reports and other materials requiring specialized knowledge.
• Collects, inputs and reconciles data, funds or inventories and prepares appropriate reports.
• Utilizes department-specific and county-wide specialized and general computer systems for data access, input, retrieval, purchasing, inventory, etc.
• May assist supervisor in training staff and performing quality control duties to ensure compliance with policies and procedures.
• Maintains a variety of files and records and releases information according to the County’s policies and procedures while maintaining confidentiality of records.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED