Clerk 4

The Government of Nova Scotia•Halifax, NS

9d•CA$2,123 - CA$2,348•Onsite

About The Position

The Office of Addictions and Mental Health (OAMH) provides provincial leadership, strategic direction, and policy oversight for mental health and addictions services in Nova Scotia, with a clear mandate to advance timely, equitable, and universal access to care. OAMH establishes system priorities, develops policy and strategy, and oversees the effective use of public investments to ensure accessible, high-quality, and evidence-informed services across the province. Central to its mandate is the planning, funding, and performance oversight of a comprehensive continuum of mental health and addictions services, with a focus on ensuring that all Nova Scotians can access the care they need, when and where they need it. Working in close partnership with Nova Scotia Health, IWK Health, and community-based organizations, OAMH supports the delivery of coordinated, person-centred services spanning prevention, early intervention, treatment, and recovery. The Office is responsible for advancing system integration, monitoring performance, and driving continuous improvement to strengthen access, quality, and outcomes. Through collaboration with partners across government and sectors, OAMH addresses the broader social determinants of health and advances a coordinated, system-wide approach to achieving universal access and improving mental health and addictions outcomes for Nova Scotians. We’re looking for a highly organized and collaborative administrative professional to join the Office of Addictions and Mental Health as a Clerk 4. In this role, you’ll play a key role in supporting important public services that impact individuals, families, and communities across Nova Scotia. As a trusted partner to senior leadership and stakeholders, you will help ensure timely, high‑quality communications, effective records management, and the smooth coordination of legislated processes, including support to the Involuntary Psychiatric Treatment Act (IPTA) Review Board. Your work will directly contribute to transparent, responsive, and accountable government services. This is a great opportunity for someone who enjoys meaningful, detail‑oriented work, thrives in a fast‑paced environment, and values collaboration, continuous improvement, and service excellence. We are committed to creating a respectful, inclusive workplace where diverse perspectives are welcomed and supported.

Requirements

5 years Administrative experience in a complex, fast paced environment, ideally supporting senior leadership or working within government or a regulated setting
Strong organizational skills with the ability to manage multiple priorities, deadlines, and competing demands
Excellent written and verbal communication skills, with a keen eye for detail and quality
Experience working with records management systems, tracking tools, or databases
Ability to handle sensitive and confidential information with professionalism, discretion, and sound judgment
Proven ability to work independently as well as collaboratively within a team
Strong problem solving skills and a focus on continuous improvement

Nice To Haves

Experience with FOIPOP processes or privacy legislation
Familiarity with records management standards (e.g., STAR/STOR)
Experience supporting boards, committees, or quasi judicial processes
French language skills

Responsibilities

Manage and continuously improve a correspondence tracking system to ensure timely, accurate, and high quality responses
Monitor service standards, identify trends, and recommend improvements
Review and edit materials to ensure clarity, consistency, and professionalism
Provide guidance and training to colleagues on correspondence practices
Maintain and enhance records management programs in alignment with legislation and government standards
Ensure secure handling, classification, and accessibility of sensitive information
Coordinate and track Freedom of Information and Protection of Privacy (FOIPOP) requests in collaboration with partners
Manage intake, processing, and tracking of IPTA applications and case files within legislated timelines
Coordinate hearings involving multiple stakeholders and ensure accurate documentation
Maintain confidentiality and exercise sound judgment in a highly regulated environment
Contribute to reporting, data tracking, and continuous process improvements
Support budget tracking, reporting, and general office operations
Coordinate committees, maintain databases, and improve administrative processes
Collaborate with internal and external partners, including senior leaders, government departments, and community stakeholders