Clerk 3 Health Records

Providence Health CareNorth Vancouver, BC

About The Position

Reporting to the Manager, Coordinator and/or designate, performs record processing functions related to patient records by performing duties such as assembly, retrieval and delivery of records; filing, identifying, verifying, and correcting patient information utilizing the computerized Admission, Discharge Transfer and/or Electronic Health Record System and checking for discharges and/or previous admissions. Performs clerical duties related to the electronic records scanning process such as picking up charts from the units, prepping for scanning, scanning, indexing within the computerized scanning application and verifying accuracy. Applies index criteria, scans records utilizing electronic records scanning software, checks for image quality, and lifts and stores boxes in designated area as required. Retrieves patient records, calculates statistics, and performs reception and clerical duties. Prepares records for offsite storage. Performs duties related to the release of patient information for continuity of care in accordance with established procedures.

Requirements

  • Grade 12 education.
  • One year's recent related experience or an equivalent combination of education, training, and experience.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Ability to keyboard at 40 wpm.

Responsibilities

  • Assembly, retrieval and delivery of patient records.
  • Filing, identifying, verifying, and correcting patient information utilizing the computerized Admission, Discharge Transfer and/or Electronic Health Record System.
  • Checking for discharges and/or previous admissions.
  • Performing clerical duties related to the electronic records scanning process, including picking up charts, prepping, scanning, and indexing.
  • Applying index criteria, scanning records, checking image quality, and storing boxes.
  • Retrieving patient records and calculating statistics.
  • Performing reception and clerical duties.
  • Preparing records for offsite storage.
  • Performing duties related to the release of patient information for continuity of care.
  • Merging duplicate files and making up folders.
  • Photocopying and printing chart labels.
  • Responding to requests by locating patient charts and delivering records.
  • Referring unusual requests to the Manager/Coordinator or designate.
  • Following up with departments regarding documentation problems.
  • Initiating edits and merges of duplicate numbers.
  • Answering inquiries related to the release of patient information for urgent continuity of care.
  • Performing reception duties such as answering the telephone, transferring calls, taking messages, directing visitors, and providing routine information.
  • Requesting records from offsite storage.
  • Balancing census according to established procedures.
  • Maintaining inventory of supplies by completing order requisitions.
  • Orienting new employees and students to the work of the section.
  • Performing other related duties as assigned.
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