Clerk 2 (Term) (Amherst)
The Government of Nova Scotia•West Amherst, NS
•CA$1,648 - CA$1,793•Onsite
About The Position
The Department of Public Works supports Nova Scotia’s 23,000 kilometers of roads and highways, 4,100 bridges, and 7 provincial ferries. Our Highway Programs division supports the maintenance of our provincial road network, including summer work, RIM program, and Snow and Ice Control operations. Our office has an opportunity available for a Clerk. As the Clerk, you are the backbone to our operations. This is your opportunity to join an engaged team who operate in a challenging and fast-paced environment, where there is never a dull moment.
Requirements
- At least three (3) years of experience in an administrative support/ reception role.
- Demonstrated excellent customer service skills.
- Proven ability to effectively assist and communicate both in person and by phone.
- Ability to work well under pressure and independently in a fast-paced environment.
- Accurate keyboarding skills.
- Working knowledge of various software programs and databases to deliver effective administrative support.
Nice To Haves
- Completed a business course(s) or program
- Knowledgeable of services and programs offered by the Department and other community agencies
Responsibilities
- Provide receptionist duties including answering general inquiries from the public, in person and by telephone, providing factual information pertaining to Department policies and procedures. Directs other callers and visitors to the appropriate individuals and/or government departments within the office.
- Assist customers with various permits including breaking of soil, access permits, litter cleanup, walk-a-thon and parade permits.
- Receive payments from clients.
- Prepare correspondence for the area office.
- Distribute incoming mail and prepare outgoing mail.
- Receive revisions and updates office manuals for N.S Temporary Workplace Policies and Procedures, Department of Public Works Manual 23 Policies and Procedures, Standard Specs Manual, and Health and Safety Environment Programs.
- Maintain files and orders for employees coveralls.
- Provide backup to the Clerk 3, assisting in processing Accounts Payable documents and entering CUPE time and equipment hours.
- Receive journal voucher transfers and enter in SAP general ledger module.
- Act as Secretary for Department Joint Occupational Health and Safety Committee and Labour Management Committee. Maintain committee files and related documentation as required. Type meeting minutes and prepare meeting agendas and distribute monthly as needed. Track incident reports, WCB reports, toolbox talks and county safety issues.
- Receive and track all public complaints including those received from County MLAs. Ensure accurate and complete information is directed to appropriate personnel for resolution.
- Provide administration assistance for area manager.
- Prepare files for storage at year end and ensure proper coding for STAR/STOR filing system. Prepare new year A/P files.
- Maintain training records for area staff. Schedule required training in a timely manner to ensure that requirements are met.
- Perform other assigned duties as required.
Benefits
- Defined Benefit Pension Plan
- Health
- Dental
- Life Insurance
- General illness
- Short and Long Term Disability
- Vacation
- Employee and Family Assistance Programs
- Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
- Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
- Countless career paths
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
