Clerk 2

City of BurnabyBurnaby, BC
$29Onsite

About The Position

Our Finance Department is seeking detail-oriented Clerks to support the Revenue and Taxation team in an auxiliary capacity during peak periods. In this role, you will provide front-line customer service to the public and perform a variety of clerical tasks related to property taxes, utilities, and other municipal revenues, including processing payments, verifying and entering data, maintaining records and files, and responding to inquiries in person and over the phone. You will also support general office operations in a fast-paced, high-volume environment where accuracy and attention to detail are essential. Performs related work as required.

Requirements

  • Completion of Grade 12
  • Some clerical or customer service experience, preferably in a financial or municipal setting
  • Sound knowledge of office practices, business English, and basic arithmetic
  • Strong attention to detail
  • Effective communication skills
  • Ability to provide clear, accurate information to the public while following established procedures and policies
  • Ability to learn systems quickly
  • Ability to stay organized
  • Ability to maintain accuracy when handling financial and confidential information
  • An equivalent combination of training and experience may be considered.

Responsibilities

  • Provide front-line customer service to the public.
  • Perform a variety of clerical tasks related to property taxes, utilities, and other municipal revenues.
  • Process payments.
  • Verify and enter data.
  • Maintain records and files.
  • Respond to inquiries in person and over the phone.
  • Support general office operations in a fast-paced, high-volume environment.

Benefits

  • 12% in lieu of benefits
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