Clerical Support Associate, Emergency Department, Part time

Humber River Health•Toronto, ON

10d•CA$30 - CA$31•Onsite

About The Position

Humber River Health is seeking a Clerical Support Associate to join their Emergency Department team. Humber River Health, established in 2015 as North America's first fully digital hospital, is dedicated to transforming healthcare through technology and clinical expertise. Serving a community of 850,000 residents in North West Toronto, the organization emphasizes Equity, Inclusivity, and active participation in the North West Toronto Ontario Health Team. They utilize a unique blend of technology and clinical knowledge to enhance patient care, improve efficiency, and reduce errors. Humber River Health is affiliated with the University of Toronto and Queen’s University, aiming to become a community academic hospital. Their strategic focus includes Clinical Excellence, Optimizing Care through Technology, and Community Connection.

Requirements

High school graduate or equivalent.
Minimum 1 year full time equivalent recent clerical experience required, preferably in a health care setting.
Good keyboarding skills, with minimum typing speed of 40 WPM.
Computer proficiency including Microsoft Office Suite.
Strong interpersonal skills, both oral and written.
Good organizational and problem solving skills required, including an ability to prioritize a varied and busy workload.
Demonstrated ability to cope with tight deadlines, frequent interruptions and emergency situations.
Ability to work independently with minimal supervision in a team environment.
Demonstrated customer service skills.
Excellent attendance and discipline free record required.

Nice To Haves

Completion of a Community College Medical Secretary Diploma an asset.
Completion of a medical terminology course preferred.
Recent Emergency registration experience preferred, including EDM.
MEDITECH computer experience an asset.
Knowledge of a second language an asset.
An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset.

Responsibilities

Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry and statistics.
Responsible for customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.
Communicates with bed allocation and other departments to arrange patient placement.
Communicates with other departments and service areas.