About The Position

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center providing sophisticated diagnostic and therapeutic care across numerous medical and surgical specialties. As a major regional healthcare resource, we are dedicated to medical education and research, offering comprehensive inpatient and outpatient services. At NYU Langone Health, equity and inclusion are core values, fostering an environment where talented faculty, staff, and students of all identities can thrive. We value individual skills, ideas, and knowledge. This position provides essential clerical support to the Emergency Medicine unit, ensuring efficient operations. The role involves order transcription, computer data entry, medical record maintenance, and managing communications. The Clerical Services Associate is also responsible for responding promptly and courteously to the needs of patients, families, and visitors.

Requirements

  • High School or GED.
  • Excellent communication (both oral and written), organizational, interpersonal, customer service skills.
  • Knowledge of basic data entry computer skills.
  • Qualified candidates must be able to effectively communicate with all levels of the organization.

Nice To Haves

  • 1-2 years Clerical related experience.
  • Knowledge of medical terminology.

Responsibilities

  • Performs other duties as assigned.
  • Performs a variety of clerical tasks in an organized, efficient manner necessary for the orderly functioning of the unit.
  • Participates in activities contributing to growth and development of the unit.
  • Supports coworkers in accomplishment of daily activities necessary for meeting patient and family needs.
  • Effectively communicates with patient/family and members of the health care team in a timely manner, as required.
  • Accurately reports pertinent patient information to the nurse, manager or designee.
  • Enters accurate patient information in electronic medical record per hospital policy/guidelines during hospitalization and upon discharge as assigned.
  • Transcribes orders accurately following WUH guidelines as assigned.
  • Performs routine office equipment maintenance and contacts appropriate department to arrange for installation/repair of related equipment.
  • Actively assists in maintaining a clean, safe, and therapeutic environment, including security of patient belongings.
  • As assigned, ensures appropriate emergency equipment is present and operational.
  • Participates in implementing the Hospital Emergency Incident Command System (HEICS) plan as required.

Benefits

  • Comprehensive benefits and wellness package.
  • Robust support system for any stage of life.
  • Financial security benefits.
  • Generous time-off program.
  • Employee resource groups for peer support.
  • Holistic employee wellness program focusing on physical, mental, nutritional, sleep, social, financial, and preventive care.
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