Clerical Support Assoc (FH)

NorthwellNew York, NY
$29 - $30Onsite

About The Position

Performs receptionist/secretarial duties to expedite and coordinate unit operations. Serves as a liaison between the unit, internal hospital departments and external contacts.

Requirements

  • High School Diploma or equivalent, required.
  • Typing 30 wpm and/or data entry skills (80 keystrokes per minute), required.
  • Ability to communicate effectively.

Nice To Haves

  • American Heart Association (AHA) Heartsaver Course, preferred.
  • Prior clerical experience, preferred.
  • Knowledge of medical terminology, preferred.

Responsibilities

  • Performs receptionist duties including directing patients, physicians, visitors and staff to appropriate areas, answering telephones, directing calls, and taking messages.
  • Admits patients to unit, labels doors and obtains addressograph plate.
  • Coordinates room assignments with Patient Registration, maintains/changes patient record to reflect reassignment, and notifies appropriate staff when patient's room is ready.
  • Schedules appointments for patient's tests and procedures and coordinates transportation, as needed.
  • Responds to patients on the intercom system and promptly relays information to appropriate staff member.
  • Runs errands as necessary to lab, pharmacy, CSR, etc.
  • Serves as a liaison with various hospital departments (i.e Central Service, Dietary, Environmental Services, Staffing Office, etc.).
  • Performs secretarial duties including transcribing physician's orders to appropriate documents.
  • Enters requests for lab work/diagnostic testing into the computer system, including all requested demographic and clinical information.
  • Enters significant patient data into the computer information system, i.e., reports, procedures, referral, admission, transfers, discharges, diet orders, etc.
  • Maintains and updates patient medical record, ensures admission consents and cytology forms are complete and filed, prepares medical record to accompany patient on off-unit activity, and completes medical record upon patient discharge and transfers to Medical Records Department.
  • Maintains various unit records (i.e., census sheets, etc.).
  • Collects volume indicators for performance improvement activities and compiles statistics for reporting.
  • Maintains unit supply inventory.
  • Orders and restocks office supplies and patient care items with respect to the guidelines/par levels for the unit.
  • Performs related duties, as required.
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