Clerical Support 4

Memphis Light, Gas and Water•Memphis, TN

2d•Onsite

About The Position

Clerical Support 4 will perform advanced general office functions to support divisions, departments and/or areas. This role involves coordinating and scheduling work, preparing and maintaining reports and records, researching and providing information, monitoring and entering data into computer systems, and interacting with customers and internal personnel.

Requirements

A valid driver's license from state of residence is required.
High School Diploma or General Education Development (G.E.D.) required.
Must have successfully completed Clerical Support 4 Training Program.
Must have successfully completed Placement/Performance Exercises.
Must have a combination of oral communication skills to articulate ideas and thoughts clearly.
Must have written expression skills, proper use of sentence structure.
Must have knowledge and skills in computer software, word processing, spreadsheet and other specific applications.

Responsibilities

Coordinate and/or schedule area work for appropriate personnel.
Receive/prepare work tickets/orders.
Prepare/maintain and process various reports, records and forms.
Research/provide information concerning work status and other departmental work.
Contact customers/Division personnel to gather and verify information.
Monitor/enter/update and retrieve information utilizing computer equipment.
Check/verify various printouts; transcribe data.
Read preliminary/construction sketches and code various data for computer input.
Answer telephone, give and receive information and relay messages.
Receive and process payments and verify amounts of payments.
Develop and maintain working relationship with customers.
Operate Division vehicle and various office equipment.
Perform other duties as directed.