Clerical Supervisor

Account Recovery Specialists Inc•Wichita, KS

3d•Onsite

About The Position

Account Recovery Specialists, Inc. (ARSI®) is a Kansas-grown, family-owned organization headquartered in Wichita, Kansas, with offices in Wichita and Dodge City. Since 1992, ARSI® has provided accounts receivable management services and returns millions of dollars annually to local Kansas businesses. The company is currently accepting applications for a full-time Clerical Supervisor at its Wichita office. The role is for a motivated individual who is passionate about exceptional customer service, responding promptly to client needs, and helping consumers resolve account balances while representing clients professionally and with care. Responsibilities may change at management’s discretion based on business needs.

Requirements

Supervisor experience is required.
Strong verbal and written communication skills and effective problem-solving abilities.
Ability to thrive in a fast-paced, team-oriented environment.
Valid driver’s license required.
Excellent driving record required.
Ability to type at least 25 words per minute required.

Responsibilities

Provide leadership.
Motivate employees.
Participate in the interview process, including assisting fellow management with interviews, evaluations, and warnings.
Cover department employees’ responsibilities when needed.
Prepare and present employee performance reviews.
Oversee initial training and perform continuous training.
Arrange or perform building and equipment maintenance.
Order office supplies for all locations, including price comparisons and cost analysis.
Adhere to FDCPA, HIPAA, federal and state regulations, and company procedures and policies.