Clerical Specialist - MCSO

Milwaukee County•Milwaukee, WI

4d•$17 - $25•Onsite

About The Position

Milwaukee County is seeking authentic individuals to join their team and make a difference in the community. They oversee a wide range of operations including Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, and more. Milwaukee County offers a competitive benefit package and is an Equal Opportunity Employer. They are looking for "Changemakers" to join their diverse and versatile community.

Requirements

Current residency within the State of Wisconsin
High School diploma or equivalent
Basic proficiency in all related computer and software applications, such as Microsoft Word and Excel required
At least one (1) year experience in an office clerical or administrative setting, with exposure to customer service

Nice To Haves

Cash handling experience
Knowledge of office/customer service principles, methods, and practices
Oral and written communication skills
Analytical skills
Basic math skills
Skill in data entry and in using a personal computer
Ability to plan and work independently in a fast-paced environment
Ability to work effectively and harmoniously with others
Ability to make sound decisions according to the policy and procedures of the department without necessity for the continued intervention by a supervisor
Ability to proficiently answer incoming calls and provide accurate information without providing legal advice or insertion of personal opinions
Ability to lift, carry, push, and pull up to 15 lbs.

Responsibilities

Entering, updating, and maintaining booking packets, mailing, court, and warrant records.
Interacting with court staff, court officers, law enforcement personnel, and addressing inquiries from the public.
Collecting monies owed for bond payments and other law enforcement agencies.
Registering and monitoring onsite personal video visiting.
Arrest data entry as it pertains to the individual’s names, demographics, charges, bonds, detainers, and notifications.
Printing applicable court paperwork, assigning court dates, and making necessary photocopies for dissemination.
Ensuring MCSO entries are correct and complete in the TIME System.
Communicating with courts and other entities for validation of entries.
Disseminating information via phone and direct public contact.
Sorting court paperwork for distribution, assisting correctional officers, filing, pulling, purging, and scanning occupant files.
Entering all incoming and outgoing occupant mail.
Serving as a liaison between the MCSO and other law enforcement agencies.
Updating booking records after court appearances.
Adding charges when applicable and determining if an occupant is eligible for release.
Assisting in the registration of personal onsite video visits.
Addressing questions from the public regarding visitation.
Running want and warrant checks for all onsite visitors.
Making necessary notifications for wanted individuals.
Serving as a liaison between the MCSO and HomeWav.
Confirming all hit requests for Milwaukee County warrants.
Entering, canceling, and amending all warrants, stolen vehicles, missing persons, and TRO/Injunctions.
Auditing and validating all warrant entries.
Addressing all phone calls and inquiries related to warrants.
Receiving, securing, and issuing receipts for bond, commitment, and warrant payments.
Assisting with completing the 8300 tax form (for bails exceeding $9,999) and obtaining signatures.
Ability to receive instruction and complete additional tasks as assigned by supervisors.