Clerical Specialist - MCSO

Milwaukee County Wisconsin•Milwaukee, WI

3d•Onsite

About The Position

Milwaukee County Sheriff’s Office is seeking a Clerical Specialist. This is a full-time position with an hourly range of $16.87 – $25.31. Candidates must upload a current resume when applying for this position, which will be used to review relevant work experience and qualifications. The open positions will work on 2nd shift (2:30pm – 10:30pm) and 3rd shift (10:30pm – 6:30am), including weekends, holidays, and mandatory overtime. Clerical Specialist staff are responsible for entering, updating, and maintaining booking packets, mailing, court, and warrant records. They will interact with court staff, court officers, law enforcement personnel, and address inquiries from the public. Staff are also responsible for collecting monies owed for bond payments and from other law enforcement agencies, as well as registering and monitoring onsite personal video visiting.

Requirements

Current residency within the State of Wisconsin
High School diploma or equivalent
Basic proficiency in all related computer and software applications, such as Microsoft Word and Excel required
At least one (1) year experience in an office clerical or administrative setting, with exposure to customer service

Nice To Haves

Cash handling experience
Knowledge of office/customer service principles, methods, and practices
Oral and written communication skills
Analytical skills
Basic math skills
Skill in data entry and in using a personal computer
Plan and work independently in a fast-paced environment
Ability to work effectively and harmoniously with others
Ability to make sound decisions according to the policy and procedures of the department without necessity for the continued intervention by a supervisor
Ability to proficiently answer incoming calls and provide accurate information without providing legal advice or insertion of personal opinions
Ability to lift, carry, push, and pull up to 15 lbs.

Responsibilities

Arrest data entry as it pertains to the individual’s names, demographics, charges, bonds, detainers, and notifications.
Print applicable court paperwork, assign court dates, and make necessary photocopies for dissemination.
Ensure MCSO entries are correct and complete in the TIME System.
Communicate with courts and other entities for validation of entries.
Disseminate information via phone and direct public contact.
Sort court paperwork for distribution, assist correctional officers, file, pull, purge, and scan occupant files.
Enter all incoming and outgoing occupant mail.
Serve as a liaison between the MCSO and other law enforcement agencies.
Update booking records after court appearances.
Add charges when applicable and determine if an occupant is eligible for release to include pulling the occupant packet and delivering it to Jail Records.
Serve as a liaison between Jail Records and the courts.
Assist in registration of personal onsite video visits.
Address questions from the public regarding visitation.
Run want and warrant checks for all onsite visitors.
Make necessary notifications for wanted individuals.
Serve as a liaison between the MCSO and HomeWav.
Confirm all hit requests for Milwaukee County warrants.
Enter, cancel, and amend all warrants, stolen vehicles, missing persons, and TRO/Injunctions.
Audit and validate all warrant entries.
Address all phone calls and inquiries related to warrants.
Receive, secure, and issue receipts for bond, commitment, and warrant payments.
Assist with completing the 8300 tax form (for bails exceeding $9,999) and obtaining signatures.
Ability to receive instruction and complete additional tasks as assigned by supervisors.