Clerical Specialist

Milwaukee County

1d•$17 - $25•Onsite

About The Position

Milwaukee County is seeking authentic individuals to join their team and make a difference in the community. They oversee a wide range of operations including Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and the Zoo. They are also dedicated to serving Seniors, those with Disabilities, and Veterans. Milwaukee County offers a competitive benefit package and is an Equal Opportunity Employer. They are looking for "Changemakers" to redefine the perception of Milwaukee County.

Requirements

High School Diploma or GED equivalent
Current Wisconsin resident
At least one (1) year of Clerical or Secretarial work experience, ideally in the courts or related legal field.
Read, write and comprehend simple instructions, short correspondence and memos.
Regularly make decisions of responsibility, involving evaluation of information. Decisions may require development or application of alternatives or precedents.

Responsibilities

Perform non-standard senior level specialized clerical work.
Prepare statutorily required documents.
Process CCAP case files, case and document generation.
Analyze case and customer status.
Make court record entries.
Schedule court hearings.
Advise users/customers of procedures.
Assist customers with procedural issues.
Create and clear warrants.
Add financial assessments.
Verify accuracy of data and initiate correction of errors.
Collect mail and records from other departments, agencies, and offices.
Maintain filing system and order offsite files.
Respond to and fulfill public records requests within statutory deadlines.
Provide excellent and attentive customer service to the public.
Coordinate the daily workflow of courts, including analyzing and verifying court calendars or records to ensure completeness for hearings.
Direct and assist members of the public and/or attorneys.
Evaluate court-related issues and provide information or initiate action.
Complete data entry into CCAP.
Accept paper and e-filed documents and analyze them for legal sufficiency.
Scan and upload documents into CCAP pursuant to Supreme Court Rules.
Answer court telephone calls, process and distribute court mail.
Assist courts and/or administrators with special projects or reports, including training new staff and scanning various documents.
Provide customer support and assistance to the public both in person and telephonically.
Assist in the coordination and management of the FCC mediation, GAL, and custody study process.
Assist in maintaining all FCC/FCCS statistical data.
Perform other duties as assigned.