Clerical Specialist - Combined Courts
About The Position
Under general supervision, perform non-standard senior level specialized clerical work. This includes preparation of statutorily required documents, CCAP case files, case and document generation and processing, analysis of case and customer status, court record entries, scheduling of court hearings, advising users/customers of procedures, assisting customers with procedural issues, creation and clearing of warrants, adding financial assessments, and verifying data accuracy and initiating correction of errors. The role also involves collecting mail and records from other departments, agencies, and offices, maintaining filing systems, ordering offsite files, responding to and fulfilling public records requests within statutory deadlines, and providing excellent and attentive customer service to the public.
Requirements
- High School Diploma or GED equivalent
- Current Wisconsin resident
- At least one (1) year of Clerical or Secretarial work experience, ideally in the courts or related legal field.
- Ability to read, write and comprehend simple instructions, short correspondence and memos.
- Regularly make decisions of responsibility, involving evaluation of information. Decisions may require development or application of alternatives or precedents.
Nice To Haves
- Experience in the courts or related legal field.
Responsibilities
- Coordinate the daily workflow of courts, including analyzing and verifying court calendars or records to ensure completeness for hearings.
- Direct and assist members of the public and/or attorneys.
- Evaluate court-related issues and provide information or initiate action.
- Complete data entry into CCAP.
- Accept paper and e-filed documents and analyze them for legal sufficiency.
- Scan and upload documents into CCAP pursuant to Supreme Court Rules.
- Answer court telephone calls, process and distribute court mail.
- Assist courts and/or administrators with special projects or reports, including training new staff and scanning various documents.
- Provide customer support and assistance to the public both in person and telephonically by providing information or directing them to appropriate areas.
- Collect mail and records from other departments, agencies, and offices.
- Maintain filing system and order offsite files.
- Respond and fulfill public records requests within statutory deadlines.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
