Imaging Clerical Specialist

White-Wilson Medical Center,P.A.•Fort Walton Beach, FL

1d•Onsite

About The Position

Performs medical office functions and supports the objectives and philosophy of White-Wilson Medical Center. This role involves a variety of administrative tasks within an imaging department, including patient interaction, information management, scheduling, and financial processing.

Requirements

High school diploma or GED.
Strong verbal and written communication skills.
Ability to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency.
Repetitive motion of upper body required for extended use of computers and telephones.
Ability to work alone when required.

Nice To Haves

Experience in a medical office setting.
Familiarity with EMR and PACS systems.
Experience with imaging CDs and DVDs creation.
Knowledge of HIPAA guidelines.

Responsibilities

Welcome and check in patients for appointments.
Verify and update patient information in EMR and PACS.
Answer telephones, schedule and coordinate appointments, and forward messages to appropriate staff members.
Provide pertinent information (exam prep) per doctor’s instructions or established clinic guidelines.
Check on lab orders for contrast studies.
Contact patients to remind them of the next day appointments.
Collect co-pays, co-insurance, deductibles, self-pay charges, and open balances.
Reconcile charges and payments at close of day.
Initiate release forms for Imaging.
Create imaging CDs and DVDs using the imaging robot and computer mounted CD/DVD burners.
Upload and download required documents in the patient’s EMR.
Order office supplies.
Sort, distribute, send, and receive mail and faxes.
Consistently display a positive attitude and a personal commitment to excellence.
Attend department meetings and clinic required meetings.
Maintain strict confidentiality.
Able to complete all tasks individually and work alone when required.
Learn and execute Film Librarian tasks.
Maintain HIPAA guidelines.
Perform any additional related duties as required.
Ensure regular and reliable attendance.