Clerical Associate

City of New York • New York City, NY

17h

About The Position

This role involves creating, tracking, and maintaining comprehensive reports, analyzing data, and preparing reports for Operations' employees. The Clerical Associate will collaborate with Property Development Staff to deliver citywide services, prepare statistical and descriptive reports, correspondence, and administrative reports. Responsibilities include coordinating with residents to schedule and follow up on required repair work, assisting with requests, coordinating the completion of repairs, and ensuring work orders are closed out. The position also involves scheduling multiple trades sequentially for timely completion of repairs, organizing and planning meetings, preparing agendas, and maintaining office files. The associate will work with personnel at all levels of authority to resolve issues related to their assigned Neighborhood Administrator portfolio and may perform related duties. Field work may be required to assist the Neighborhood Administrator on special assignments.

Requirements

• Permanent civil service status in the title of Secretary/Clerical to apply.
• NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year in their current title and level (if applicable).
• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization.
• One year of satisfactory clerical experience.
• Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Responsibilities

• Create, track and maintain comprehensive reports; analyze and prepare reports for Operations' employees; perform data research.
• Work in collaboration with the Property Development Staff in the delivery of services citywide; prepare statistical and descriptive reports, correspondence and administrative reports.
• Coordinate with residents to schedule all required repair work and follow up as needed.
• Assist with requesting and responding with prescribed guidelines; coordinate the completion of repairs and ensure the completed work orders to the development for close out.
• Assist with the scheduling of multiple trade work sequentially to make all work order dates in close date range of each other to ensure timely completion of entire repair.
• Organize and plan meetings to include: prepare meeting agendas and scheduling.
• Create and maintain office files.
• Work with all levels of Authority personnel to resolve issues related assigned Neighborhood Administrator portfolio.
• Perform related duties.
• May require going in the field to assist the Neighborhood Administrator on special assignments.

Benefits

• Choice of medical coverage plans
• Deferred compensation plans
• Defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED