CLERICAL ASSOCIATE

City of New York • New York, NY

1d • $46,503 - $53,479

About The Position

This position involves creating, tracking, and maintaining comprehensive reports, analyzing data, and preparing reports for Operations' employees. The role requires collaboration with Property Development Staff to deliver citywide services, including preparing statistical and descriptive reports, correspondence, and administrative reports. A key responsibility is coordinating with residents to schedule and follow up on required repair work, ensuring timely completion of repairs by coordinating multiple trades. The role also includes organizing and planning meetings, preparing agendas, and maintaining office files. Additionally, the position requires working with all levels of Authority personnel to resolve issues related to the assigned Neighborhood Administrator portfolio and may involve field work to assist the Neighborhood Administrator on special assignments.

Requirements

• Permanent civil service status in the title of Secretary/Clerical.
• Served a period of one year in their current title and level (if applicable) for promotional, title or level change opportunities.
• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization.
• One year of satisfactory clerical experience.
• Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Responsibilities

• Create, track and maintain comprehensive reports; analyze and prepare reports for Operations' employees; perform data research.
• Work in collaboration with the Property Development Staff in the delivery of services citywide; prepare statistical and descriptive reports, correspondence and administrative reports.
• Coordinate with residents to schedule all required repair work and follow up as needed.
• Assist with requesting and responding with prescribed guidelines; coordinate the completion of repairs and ensure the completed work orders to the development for close out.
• Assist with the scheduling of multiple trade work sequentially to make all work order dates in close date range of each other to ensure timely completion of entire repair.
• Organize and plan meetings to include: prepare meeting agendas and scheduling.
• Create and maintain office files.
• Work with all levels of Authority personnel to resolve issues related assigned Neighborhood Administrator portfolio.
• Perform related duties.
• May require going in the field to assist the Neighborhood Administrator on special assignments.

Benefits

• Choice of medical coverage plans
• Deferred compensation plans
• Defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED