Clerical Associate | Emergency Room Day | Part-Time

UF Health • St. Augustine, FL

5d

About The Position

The Clerical Associate (C.A.) is a member of the patient care team. The role performs clerical functions, models customer service, and handles verbal, written, telephone, and electronic communications at the central nursing station. The C.A. maintains the paper copy of the patient medical record; orders and controls equipment, supplies, and the environment of care; assists professional staff as needed with the electronic medical record; and performs other support duties within the job scope. The position reports to the Nurse Manager in the unit or clinic and works effectively with other members of the interdisciplinary team. The C.A. interacts appropriately with patients and families according to their age and developmental level.

Requirements

• High school diploma or GED equivalent.
• Ability to type 25 words per minute or have 7,000 keystrokes per hour data-entry skills.
• Ability to read and write in English.
• Basic math skills.
• Ability to maintain confidentiality.
• Computer proficiency.
• Crisis Prevention Institute training is required within 90 days of hire or transfer, and annually thereafter, for the Psych Unit.
• 1–2 years of general clerical experience in a customer service environment.

Nice To Haves

• CPR training.
• Customer service experience in a healthcare environment.

Responsibilities

• Perform clerical functions as part of the patient care team.
• Model customer service.
• Handle verbal, written, telephone, and electronic communications at the central nursing station.
• Maintain the paper copy of the patient medical record.
• Order and control equipment, supplies, and the environment of care.
• Assist professional staff as needed in using the electronic medical record.
• Perform other support duties within the job scope.
• Interact appropriately with patients and families according to their age and developmental level.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED