Clerical Associate, Emergency PT 2026-6733

Cambridge Memorial Hospital•Cambridge, ON

2d•Onsite

About The Position

Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation. Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond. Come be part of our vision as CMH leads in innovation and compassion! To learn more about CMH, please visit our website at www.cmh.org.

Requirements

Medical Office Administration program certificate required
Medical Terminology certificate required
Current experience in an Emergency Department required
Successful completion of secondary school is required
Minimum two years of current Patient Registration/Admissions experience, required
Excellent communication skills (both written and verbal) are essential
Proficient in Microsoft Office
Strong keyboarding/data entry skills required
Current experience in Meditech admissions and order entry is compulsory
Strong interpersonal skills with a focus on quality customer service is essential
Demonstrated organizational and record keeping skills with a focus on accuracy
Attention to detail and proven ability to work independently as well as part of a team
Proven decision-making ability, good judgment, and the ability to coordinate, prioritize and develop effective workflow methods
Ability to prioritize in a fast paced environment with competing priorities, while demonstrating excellent customer service skills
Demonstrated ability to attend work on a regular basis is required
Subject to any accommodation required by applicable human rights legislation, Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.
The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

Nice To Haves

The successful incumbent will have a proven track record in delivering excellent customer service.

Responsibilities

patient registration
accurately update demographic information
quality data entry for funding
verify and update medical insurance
collect payment for uninsured services
order entry
admit patients
transfer patients
referrals
release information to medical providers
collaborate with and take direction from disciplinary team
assist patients and families with questions and directions to enhance exceptional experience
maintain strict confidentiality of all patient information in accordance with the Personal Health Information Protection Act (PHIPA)