Clerical Associate IV
About The Position
The NYC Department of Environmental Protection’s Bureau of Water & Sewer Operations seeks one Clerical Associate for the Division of Engineering, Connections & Permitting. The role supports the division through clerical and administrative work of moderate difficulty and responsibility, under direct supervision. Work includes coordinating with applicants and staff, processing submissions and fees, maintaining records, preparing reports and presentations, and analyzing operational data. Candidates must be permanent in the civil service title of Clerical Associate to be considered. Appointments are subject to OMB approval.
Requirements
- Must be permanent in the civil service title of Clerical Associate.
- High school diploma or educational equivalent approved by a state department of education or a recognized accrediting organization.
- One year of satisfactory clerical experience.
- Keyboard familiarity and ability to type at least 100 keystrokes (20 words) per minute.
Responsibilities
- Process received plan and application submissions and fees within the Division of Engineering, Connections & Permitting, and enter related office information.
- Respond to applicant requests for data and status updates, and arrange requests to meet with staff.
- Complete Freedom of Information Law (FOIL) requests.
- Maintain electronic and paper records, including record keeping, archiving, and reports.
- Attend and prepare meeting agendas, notes, presentations, and follow-up action items.
- Assist supervisors and managers with materials for job postings, interviews, hiring packages, and performance evaluations.
- Prepare presentations in PowerPoint or other software for meetings, seminars, and conferences.
- Analyze data from various sources using Excel or similar software, including formulas and other analytical methods.
- Work with supervisors to develop or update team workflows, organizational charts, and guidance documents.
- Prepare information and analysis for monthly, quarterly, and yearly metrics, including Key Performance Indicator (KPI) analysis.
- Log pre-application meetings, applications and plans, checks and fees, test reports, and FOIL requests in alignment with BWSO goals and timelines.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
