Clerical Assistant IV

New Jersey Resources•Wall Township, NJ
•$50,000 - $67,500•Hybrid

About The Position

New Jersey Natural Gas (NJNG), a subsidiary of New Jersey Resources, is seeking a Clerical Assistant IV to provide administrative and operational support to the Engineering Department, including the preparation and monitoring of work orders, processing construction permits and service orders, maintaining project documentation, and coordinating other essential back-office activities that support department objectives. At our Fortune 1000 diversified energy company, we’re not just shaping a cleaner energy future, we’re building a workplace where you can thrive. Join a team that values community, flexibility and growth, and enjoy competitive pay, comprehensive benefits and a culture that supports your personal and professional development. Let’s energize the future together.

Requirements

  • High school diploma or GED required
  • Minimum of two (2) years of administrative support, office operations, project coordination, or related experience.
  • Strong organizational, time-management, and problem-solving skills with excellent attention to detail.
  • Ability to prioritize multiple assignments and meet deadlines in a fast-paced environment.
  • Excellent verbal and written communication skills with a strong commitment to customer service.
  • Ability to work independently while collaborating effectively with employees, customers, contractors, and cross-functional teams.
  • Proficiency in Microsoft Office, including Word and Excel.

Nice To Haves

  • associate or bachelor’s degree preferred
  • Experience with work management, work order, or enterprise systems preferred.

Responsibilities

  • Create, maintain, and track construction work orders from project initiation through close-out, ensuring accuracy, timeliness, and compliance with established processes.
  • Coordinate the routing of work orders and monitor project status updates throughout the project lifecycle.
  • Process, track, and maintain construction permits, related documentation, and associated fee payments.
  • Monitor work orders pending drafting completion and process as-built documentation for submission to accounting.
  • Prepare and process service orders related to construction projects, including conducting research to support accurate order creation.
  • Generate and process department purchase orders, vouchers, and other financial transactions through company systems.
  • Maintain inventory of office supplies and coordinate departmental purchasing needs.
  • Track and reconcile construction project escrow accounts, partnering with staff and Accounting to resolve outstanding issues.
  • Serve as a primary point of contact for customer, contractor, vendor, and employee inquiries, providing timely and professional support.
  • Provide administrative support to department staff, including phone coverage, mail distribution, document preparation, and shipping coordination.
  • Reconcile procurement card transactions and allocate expenses to the appropriate accounts within the company’s expense management system.
  • Coordinate business travel arrangements, registrations, meeting logistics, and related documentation in accordance with company policies.
  • Manage department conference room scheduling and support overall office organization and efficiency.
  • Develop and maintain effective working relationships with internal and external stakeholders while fostering a collaborative, team-oriented environment.
  • Perform additional administrative and operational duties as assigned.

Benefits

  • Day one medical coverage, including prescription, vision and dental plans
  • 401(k) plan with a generous company match
  • Direct Stock Purchase Plan (with optional payroll deduction for employees)
  • Wellness perks, including free on and off site fitness centers and other programs
  • A confidential Employee Assistance Program
  • Professional development and tuition reimbursement
  • Vacation and company-paid holidays
  • Flexible work arrangements with many roles offering hybrid options
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