Clerical Assistant

Ternium Revenue Cycle Management • Chapel Hill, NC

5d • $12 - $15 • Onsite

About The Position

Join Our Team at Ternium – A Leading Advocate in Healthcare Revenue Cycle Solutions! Ternium is seeking a dedicated and detail-oriented Clerical Assistant to support our growing team. If you're passionate about organization, accuracy, and contributing to something bigger, this is your opportunity to be part of a mission-driven, high-performance company. At Ternium, we specialize in resolving complex healthcare insurance claim denials and delays. Our mission is to empower hospitals and health systems by optimizing their revenue cycle, allowing them to focus on what matters most—patient care. With a dedicated team of professionals, we consistently deliver outstanding results, increasing net patient revenue, improving cash flow, and reducing operational costs while enhancing the patient experience.

Requirements

• High school diploma or equivalent.
• Ability to lift, push, or pull up to 25 lbs.
• Reliable transportation (for occasional post office runs).
• Ability to work in-person out of our corporate office (Chapel Hill, NC) 3:00 pm-7:00 pm Monday-Friday
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and the ability to prioritize within a dynamic environment.
• Ability to adhere to all HIPAA and company policies and regulations.

Nice To Haves

• Associate or bachelor’s degree.
• Experience in revenue cycle, claims processing, medical billing, or insurance follow-up.
• Prior clerical or administrative experience in a fast-paced environment.
• Strong written/verbal communication and organizational skills.
• Ability to adapt and prioritize in a dynamic team setting

Responsibilities

• Process incoming and outgoing mail, scanning, and document consolidation and indexing.
• Organize and maintain documents in a paper or electronic filing system.
• Consistently document all activity in a clear, concise, and comprehensive manner.
• Perform follow-up status requests through telephone, internet, and/or fax requests.
• Maintain a working knowledge of internal policies and client systems and credentials.
• Assist in special projects as assigned.
• Additional duties as assigned.

Benefits

• 401(k) with corporate match
• Comprehensive health, dental, and vision insurance.
• Flexible schedule
• Paid time off
• Professional development
• Mentorship
• Upward mobility
• Life insurance
• Performance-based bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED