Clerical Assistant (Cashier/Receptionist) - Part Time

Village of Plainfield•Plainfield, IL

5d•Onsite

About The Position

The Village of Plainfield - Management Services Department is seeking to fill the part-time position of Clerical Assistant. This position will work approximately 24 hours a week, Monday through Friday. The role involves preparing the office for daily operations, handling incoming calls and visitors, processing payments, and performing general clerical duties to ensure smooth office functioning and exceptional customer service.

Requirements

High School diploma or GED
Three to six months related experience and/or training
Equivalent combination of education and experience

Responsibilities

Prepare the office for daily operations, including opening and closing procedures.
Answer and direct incoming telephone calls, determine the purpose of each call, provide general information, and route inquiries to the appropriate department or staff member.
Greet and assist visitors to Village Hall, determine the nature of their visit, and provide information, assistance, or direction as needed.
Receive, sort, and distribute incoming mail to the appropriate departments.
Process payments for Village services received in person and by mail.
Receive and record payments, make change, issue receipts, prepare transaction reports, maintain and balance the cash drawer, and verify daily cash totals against transaction records.
Deliver exceptional customer service while fostering positive relationships with residents, businesses, and visitors through courteous and responsive assistance.
Perform a variety of general clerical and administrative duties, including filing, copying, collating, scanning, and maintaining records.
Perform other administrative and clerical duties as assigned.