Clerical Assistant/Receptionist

Hendrick•Duluth, GA

16d•Onsite

About The Position

To assist the department with administrative and clerical support. This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include answering incoming calls in a courteous and professional manner, taking accurate messages, and directing calls to the appropriate department or person. The role also involves greeting customers courteously, promptly, and professionally, and directing them to the appropriate department or person. Responsibilities include preparing correspondence, reports, and other documents as assigned, performing filing, keeping itineraries and schedules, and operating office machines. The position requires maintaining CSI at or above Company standards, maintaining an organized, clean, and safe work area, participating in required training, accurately recording all hours worked in the company timekeeping system, and following Safeguards rules and regulations. The employee must demonstrate the Company’s Core Values, comply with Company policies and procedures, and observe all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned.

Requirements

Previous administrative or office experience desired.
Excellent communication and organizational skills are required.
Advanced skills in Microsoft Office products.
Ability to learn Dealership Management System and utilize web based applications utilized in department operations.
Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
The position requires regular and predictable attendance.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to sit; use hands to finger, handle, and feel.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to add, subtract, multiply and divide.
Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.

Nice To Haves

GED
High School Diploma
Business field of study/work experience
Up to 3 years of work experience

Responsibilities

Answers incoming calls in a courteous and professional manner.
Takes accurate messages.
Directs calls to the appropriate department or person.
Greets customers in a courteous, prompt and professional manner.
Directs customers to the appropriate department or person.
Prepares correspondence, reports, and other documents as assigned.
Performs filing.
Keeps itineraries and schedules.
Operates office machines.
Maintains CSI at or above Company standards.
Maintains an organized, clean and safe work area.
Participates in required training.
Records all hours worked accurately in company timekeeping system.
Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values.
Complies with Company policies and procedures.
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned.