Clerical Assistant III

University Health Network • Toronto, ON

1d • CA$23 - CA$29 • Onsite

About The Position

The CLERICAL ASSISTANT Ill utilizes judgment and/or decision-making in the provision of the support service required for the department. Performing moderately complex clerical duties using electronic record systems (EPIC).

Requirements

• Completion of Grade XII or recognized equivalent, health related undergraduate experience preferred
• Six (6) months recent related experience - experience working in a health care environment
• Computer proficiency; EPIC trained preferred, but not required.
• Good organizational and time management skills
• Strong verbal and written communication skills
• Excellent telephone, interpersonal and customer service skills
• Ability to work independently and with a team
• Ability to produce work in accordance with Hospital standards
• Ability to use good judgment in assessing difficult situations
• Ability to produce work that is accurate and reliable
• Compliance with confidentiality requirements under UHN Privacy Policy
• Problem solving skills with good decision making
• Ability to work well under pressure

Nice To Haves

• Medical Office Administration diploma/certificate is an asset
• Knowledge of medical terminology preferred

Responsibilities

• Providing support with the maintenance of electronic information, filing/retrieval methods and systems
• Performing reception duties
• Register, book, cancel and reschedule patient appointments in person and over the phone
• Performing additional clerical functions and duties consistent with the job classification, as required.

Benefits

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED