Short Term Hourly Clerical Assistant II

Peralta Community College District•Oakland, CA

11d

About The Position

Under supervision, the Short Term Hourly Clerical Assistant II performs general office clerical and reception duties. The role supports students, faculty, staff, and the public by handling routine office work, providing information, maintaining records, processing forms, and operating office equipment. Depending on assignment, duties may include assisting students with financial aid, registration, admissions, testing, and counseling processes.

Requirements

At least one year of general office clerical experience.
Understanding of, sensitivity to, and respect for the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of Peralta Colleges’ students, faculty, staff, and community.
Knowledge of English usage, spelling, grammar, and punctuation.
Knowledge of basic arithmetic, filing, and record-keeping procedures.
Knowledge of receptionist and telephone techniques.
Knowledge of standard office equipment and personal computers using word-processing software.
Ability to perform routine clerical work, spell correctly, use good English, and make basic arithmetic calculations.
Ability to learn to operate office appliances and learn office methods, rules, and policies.
Ability to understand and carry out oral and written directions.
Ability to work cooperatively and interact with the public, staff, and visitors with courtesy and tact.
Ability to read and write at the level required for successful job performance.
Ability to perform clerical work of average difficulty without close supervision.
Ability to analyze situations accurately and adopt an effective course of action.
Ability to type accurately from clear copy and work with speed and accuracy.
Candidates must demonstrate that they meet the minimum qualifications in their application materials.
Online application must be completed and submitted; applicants must list current and past work experience and may not write “See Resume.”
Resume is required. Proof of education, certification, and/or license must be attached where applicable; official transcripts will be required before appointment.
Applicants with college degrees obtained outside the United States must submit an evaluation of their education records by the application deadline.
Successful candidate must undergo a reference/background check, including a conviction record, and may be required to pass a post-offer medical examination, including drug/alcohol screening, depending on job classification.
New employees must provide documentation establishing identity and work authorization.

Responsibilities

Perform clerical work such as typing, proofreading, filing, and posting information to records.
Answer telephone calls and assist students, faculty, and the public by providing information or assistance.
Type correspondence and other materials from oral direction, drafts, copies, notes, or recordings.
Prepare offset and ditto masters and mimeograph stencils.
Collect and account for money received.
Maintain simple departmental budgetary control records.
Operate a variety of office equipment, including a telephone console and CRT for entering and retrieving information.
Schedule students for testing and counseling.
Correct and score occupational tests.
Prepare basic statistical reports.
Assemble, collate, and staple materials.
Organize and type campus crime reports.
Maintain records of campus key issuance and return and departmental attendance.
Sort and file documents and records using established classifications and alphabetical, index, and cross-reference files.
Perform arithmetic calculations.
Mail letters, forms, and applications; receive, sort, and distribute incoming and outgoing mail.
Help order and maintain adequate office supply stocks.
Assist with interviewing new and renewal financial aid applicants.
Provide students with applications and relevant information, assist them in completing forms, and help calculate their budgets.
Review applications for completeness and completed forms for accuracy.
Provide students with information about registration, admission, and courses offered, and explain procedures for completing related forms.
Maintain records of telephone calls.
Perform other related duties as required.