Clerical Assistant 3 - Bureau of Motor Vehicles
About The Position
Join the Department of Transportation as a Clerical Assistant 3, where you will support important services that keep vehicle records accurate and reliable. In this role, you will handle a variety of tasks that help customers and staff receive timely and clear information. Your work will strengthen communication and improve the efficiency of daily operations within the Bureau of Motor Vehicles. Be part of a team where your attention to detail and commitment to service truly matter. In this role, you will provide clerical and research support to ensure vehicle records are correct and that customers receive clear, accurate information. The work involves reviewing documents, preparing correspondence, and assisting customers and partners.
Requirements
- One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
- One year of moderately complex clerical experience
- An equivalent combination of experience and training
- Must be able to perform essential job functions
Responsibilities
- Prepare, revise, and proofread letters and executive correspondence for internal and external customers
- Review vehicle records, source documents, and program files to resolve discrepancies and provide accurate information
- Process vehicle titling, registration, and related transactions within required systems
- Respond to inquiries from customers, partners, and service providers through phone, email, and written communication
- Provide guidance for ELT and NMVTIS users by researching records and offering accurate program information
- Maintain detailed files, spreadsheets, work logs, and electronic records to support unit operations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
